Legacy Living

Positive Feedback:

• Residents are treated with kindness, respect, and like family by the staff.
• Facility offers stimulating activities, encourages socialization, and has safe areas for residents.
• Staff, including the Executive Director, Caregivers, and Receptionist, are warm, caring, and greet visitors with a smile.
• Legacy Living is recommended for loved ones with dementia or Alzheimer's, providing a secured memory care community.
• Facility is clean, smells good, and provides a homey environment for residents.
• Residents enjoy the food, activities, and feel safe and pampered.
• Staff is kind, competent, and knowledgeable, offering a variety of daily activities.

Negative Feedback:

• Some families experience communication issues, including not receiving updates or responses to inquiries about their loved ones.
• Concerns about changes in management and the quality of care declining.
• Security concerns mentioned, including an incident where a resident was able to leave the facility unnoticed.

Overall:

Legacy Living receives a mix of reviews, with many praising the care, activities, and environment provided for residents, especially those with dementia or Alzheimer's. Families appreciate the staff's dedication and the sense of community. However, there are concerns about communication, management changes, and security, highlighting the importance of addressing these issues to maintain trust and ensure the safety and well-being of residents.