Legacy At Falcon Point

Positive Reviews:

• Many reviewers praise the excellent care and attention their family members receive, highlighting the staff's dedication and friendliness.
• Facilities are described as clean, welcoming, and beautifully decorated, with a range of activities that keep residents engaged and happy.
• Several reviews mention the high quality of food and the professional management of nursing and medication.
• Some reviewers appreciate the community's efforts to make both residents and their families feel included and at home, noting the ease of transition for their loved ones.
• The staff is frequently commended for going above and beyond, creating a positive and caring environment.

Negative Reviews:

• One review mentions a negative experience with a staff member leading to termination, citing harassment and unfair treatment.
• Another review criticizes the management and overall decline in the quality of care and cleanliness, particularly pointing out issues with staffing, hygiene, and the well-being of the community.
• A specific complaint about a front desk hostess's poor and unprofessional attitude was noted, impacting the reviewer's mother's experience negatively.

General Feedback:

• Legacy at Falcon Point is often described as a happy, caring place with a strong sense of community, where residents thrive and families find peace of mind.
• The innovative approach to senior living and the facility's aesthetics are highlighted as key factors that set it apart.
• Employees express pride in their work and the positive atmosphere, emphasizing the joy of being part of the community.
• Overall, the majority of reviews are highly positive, with families and residents expressing satisfaction and gratitude for the care and environment provided.