Legacy At Cranberry Landing

Positive Highlights:

• Many reviews praise the cleanliness and the abundance of activities available for residents.
• Staff, including the director and dining team, are frequently mentioned for their kindness and professionalism.
• The community is described as cozy, caring, and welcoming, with a family-like atmosphere.
• Residents are treated well, with respect to individual dietary needs and personal care.
• Employees express high satisfaction working there, highlighting supportive management and a collaborative work environment.
• The facility is noted for its great clinical staff, offering a wide variety of care levels.
• Visitors and residents appreciate the quality of food and the effort made to accommodate dietary preferences.
• The apartments are described as large, warm, clean, and updated, contributing to a homey feeling.

Critical Feedback:

• One review suggests that the dining director should be replaced due to dissatisfaction with their performance.
• Some reviews mention unprofessionalism among staff and management, suggesting a need for improvement in staff management.
• There are concerns about staffing issues needing improvement.
• A reviewer expressed dissatisfaction with the care provided, advising against placing parents in the facility.
• One resident noted a decline in satisfaction after the facility changed ownership, though they are no longer up to date with current conditions.

Overall Sentiment:

The majority of reviews are positive, highlighting a welcoming, caring community with dedicated staff and a variety of activities and services. While there are some criticisms, particularly regarding management and staffing, the overall impression is that it is a great place for both residents to live and employees to work.