Lee Manor

Lee Manor Rehab has received a mix of reviews from residents and their families. Positive feedback highlights the excellent care team coordinators, social services directors, occupational and physical therapists, and the nursing staff who go beyond their duties to assist with any needs. Many reviewers appreciate the attentive, respectful treatment of their loved ones, noting the facility's ability to make residents feel like part of a family. The therapy staff is praised for their wonderful work, with one reviewer mentioning a state-of-the-art physical therapy department and dedicated therapists providing one-on-one attention.

However, there are concerning reports about the facility's conditions and staff behavior. One former employee describes it as roach and rodent infested, with neglectful care and intimidation among staff members. Another review criticizes the facility for neglect leading to a resident's rapid health decline and eventual passing. Issues with certain staff members, including the social services department manager and the facility's owner, were mentioned, pointing to a lack of caring and insufficient staffing levels.

Despite these criticisms, many families express gratitude for the compassionate care their loved ones received, especially in hospice situations. Staff members like Dominick, Melvin, and Luigi are specifically commended for their attentive and caring approach. The facility is described as a place where long-term residents appear well-cared-for and happy, with a motto suggested as "Care better than home".

In summary, while Lee Manor has received high praise for its caring staff and effective rehabilitation services, there are serious concerns about facility conditions, certain staff behaviors, and instances of neglect. Prospective residents and their families are encouraged to consider both the positive experiences and the issues raised in these reviews.