Layton Terrace Senior Community

Layton Terrace receives mixed reviews from residents, their families, and staff. Many praise the community for its friendly atmosphere, well-maintained grounds, and the variety of activities available for residents. The staff is often described as caring and kind, contributing to a welcoming environment for seniors. The facility is noted for its beautiful campus and the sincere efforts of its staff to provide a comfortable and engaging living experience.

However, there are significant concerns regarding management and the quality of care provided. Some reviews highlight issues with staff treatment, including being overworked and poorly managed. Concerns about resident care, particularly in the assisted living and memory care units, have been raised. Instances of inadequate attention to residents' needs, such as long wait times for assistance and insufficient monitoring of health conditions, have been reported. The handling of transitions within the facility, especially moving residents to different levels of care, has also been criticized for lack of communication and support.

Financial and administrative grievances have been expressed, including dissatisfaction with the refund policies and the responsiveness of the management team to concerns and inquiries. Despite these issues, some reviews commend Layton Terrace for its efforts to create a safe, clean, and loving environment for residents, highlighting the dedication of certain staff members and the positive impact they have on residents' lives.

While some reviewers recommend Layton Terrace for its friendly staff and engaging environment, others caution against it due to management, care, and communication issues. Prospective residents and their families are encouraged to consider these mixed reviews carefully.