Laurel Park

The reviews for Laurel Park rehabilitation and care facility present a mixed picture, with several negative experiences overshadowing the few positive ones. Many reviewers express deep dissatisfaction with the level of care provided, citing instances of neglect, poor communication, and inadequate staffing. Complaints include significant weight loss of patients, unattended medical needs, lack of hygiene care, and failure to administer proper medication. Some reviewers also highlight issues with facility management, including difficulties in contacting staff after hours and problems with visitation arrangements.

On the other hand, a few reviews offer a contrasting perspective, praising the cleanliness of the facility, the friendliness of the staff, and the quality of the physical therapy services. These positive experiences, however, are significantly outnumbered by the negative ones.

Common themes among the critical reviews include:

• Lack of proper medical oversight and care, leading to deterioration in patient health.
• Poor hygiene practices, with reports of patients not being bathed or changed regularly.
• Difficulty in communicating with staff and management, particularly outside of regular business hours.
• Concerns over patient safety and well-being, including issues with medication administration and adherence to COVID-19 protocols.
• Overall dissatisfaction with the management and operation of the facility, with several reviewers urging others to avoid placing their loved ones in Laurel Park.

While there are a few positive remarks about individual staff members and some aspects of care, the overwhelming majority of reviews suggest a facility struggling to provide adequate care and support to its residents. Prospective clients are advised to carefully consider these experiences when making decisions about rehabilitation and care facilities.