Laurel Grove

Positive Aspects:

• Many reviews highlight the friendly and accommodating staff.
• The facility is described as beautiful, both inside and outside, with recent renovations enhancing its appeal.
• Residents enjoy a variety of activities that stimulate both mind and body, including choirs and off-site restaurant visits.
• Transportation services are provided, enhancing residents' mobility and independence.
• The community is praised for its cleanliness, particularly the bathrooms.
• Some reviewers noted the food as flavorful and the presentation appealing.
• The sense of community and family-oriented environment is frequently mentioned.

Negative Aspects:

• Several reviews criticize the food quality and service, mentioning inconsistent portions, sometimes cold food, and unfulfilling meals.
• There are complaints about specific staff members being rude or unprofessional.
• Some reviewers noted a decline in services over time, despite increasing prices.
• Concerns were raised about the adequacy of living conditions relative to the cost.

Additional Notes:

• The facility has undergone major renovations, aiming to modernize and improve the living environment.
• Physical therapy services received high praise, specifically mentioning therapists by name.
• The activities director and management team are commended for their excellent and cheerful demeanor, contributing to a family-oriented atmosphere.