Lasata Care Center

Summary of Reviews:

• Several reviews express significant dissatisfaction with the facility, citing a lack of air conditioning, poor staff responsiveness, and inadequate care. Concerns about overworked staff and a lack of proper facilities like air conditioning were highlighted.
• Complaints about the cleanliness of the facility's surroundings were raised, with reports of trash and litter around the premises, questioning the management's commitment to maintaining a respectable environment.
• Issues with the care provided to residents were mentioned, including inconsistent staff presence, lost medication, and unmet basic care needs. The difficulty in accessing nurses and receiving timely assistance was a common concern.
• Financial concerns were also noted, with one review mentioning a high cost for a short stay without adequate care or a refund for early departure.
• However, there are positive remarks about the staff and the facility from some reviewers, highlighting a caring and dedicated team, particularly in the rehabilitation department. The sense of community and the effort to maintain a patient-centered approach were praised.
• One review specifically praised the rehabilitation team and the welcoming atmosphere, expressing optimism about contributing positively to the facility's operations and resident care.

Overall, the reviews present a mixed picture, with several critical assessments of the facility's care, management, and environment, alongside positive experiences from some staff members and relatives of residents.