Las Colinas Of Westover

Reviews for Las Colinas senior living facility present a mixed picture, with some expressing serious concerns and others praising the care and environment.

• Several reviewers express concerns about staff attitudes, lack of COVID-19 precautions, and overall patient care, including instances of alleged neglect and mistreatment.
• Contrastingly, many reviews highlight positive experiences, noting the professionalism, attentiveness, and friendliness of the staff. Specific staff members and departments, such as therapy and nursing, receive commendations for their excellent care.
• Some reviewers specifically mention the facility's cleanliness, the quality of the rehabilitation services, and the family-like atmosphere as reasons for their satisfaction.
• There are reports of administrative issues, with some families experiencing difficulties in communication and concerns over the handling of end-of-life care.
• One review suggests the use of a Wi-Fi camera for monitoring, citing concerns over staff behavior when they believed they were unobserved.
• A few reviews offer a broader perspective on the challenges facing nursing homes in general, discussing the difficulties of providing high-quality care with limited staffing and the importance of family involvement in patient care.
• While some reviews are highly critical, citing poor food quality and inadequate response times to patient needs, others are very positive, detailing personal stories of recovery and gratitude towards the staff.

In summary, while there are significant concerns raised by some, others have had very positive experiences at Las Colinas, highlighting the complexity of individual experiences in senior living facilities.