Lantern Of Chagrin Valley

The Lantern of Chagrin Valley receives a mix of highly positive reviews with a few concerns. Many reviewers praise the facility for its caring and attentive staff, clean and well-maintained environment, and the range of activities available for residents. The community is described as feeling like family, with a faith-based atmosphere that makes residents feel at home. The outdoor courtyards are highlighted for their beauty, and the facility is commended for its focus on residents with memory loss issues.

Several reviews specifically mention the professionalism and compassion of the staff, noting that team members work together with mutual respect, friendliness, and helpfulness. This collaborative environment is appreciated by both residents and their families, providing peace of mind and a sense of stability. The facility's leadership team is also praised for their dedication and the high level of care provided to residents.

However, there are a couple of negative remarks concerning customer service and the quality of care. One review mentions an encounter with a rude staff member and expresses concerns about the level of assistance provided to residents, particularly with feeding. Despite these criticisms, the overall sentiment is overwhelmingly positive, with many reviewers highly recommending The Lantern of Chagrin Valley for its exceptional care and supportive community.

One reviewer expresses a personal wish to afford the facility for a family member, indicating that despite its perceived high cost, the quality of care and the environment offered at The Lantern of Chagrin Valley are highly desirable.