📞 Call for pricing and availability: (800) 780-8101
Lanessa Extended Care
751 School Street, Webster, MA 01570
For Pricing & Availability
(800) 780-8101To Reach a Resident
(508) 949-1334Estimated Pricing
Price Comparison
Lanessa Extended Care Description
Lanessa Extended Care is a community that offers assisted living, nursing care, skilled nursing and rehabilitation and is located in the town of Webster, Massachusetts. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 6.6 out of 10 making it the 4th highest rated community in the city out of 4 communities. See more information on reviews.
The Nursing Home at this community has a 1 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Assisted Living
Assisted living offers a supportive community environment with personalized care and assistance for seniors who value their independence but need help with daily activities.
View other Assisted Living communities in Webster
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Webster
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Webster
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Positive Reviews:
- Many reviewers appreciate the caring and considerate staff, highlighting specific employees for their exceptional support and kindness.
- Some residents have had positive rehabilitation experiences, with one individual noting significant physical improvement.
- Families have praised the facility for its cleanliness, engaging activities, and the personal attention given to residents, including those with dementia.
- The staff's responsiveness to inquiries and their efforts to make the check-in process smooth for families during challenging times are commended.
Negative Reviews:
- Several reviews criticize the facility for being understaffed, leading to delayed assistance and inadequate care.
- Concerns about the facility's protocols for fall-risk patients and the overall safety measures in place.
- Complaints about the lack of communication from management and the difficulty in getting responses to concerns about residents' care.
- Some reviewers express dissatisfaction with the dietary management and medical care, including issues with hydration and nutrition.
- There are reports of unattended call buttons, insufficient staffing during holidays, and a lack of compassion from some staff members.
Mixed Feedback:
- While some families are grateful for the compassionate care and support their loved ones receive, others have had significantly negative experiences, urging others to seek alternative facilities.
- The quality of care and staff responsiveness vary greatly according to different accounts, suggesting inconsistencies in service and care quality.
Reviews
There are currently no reviews that were left on My Caring Plan
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Lanessa Extended Care Videos
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Health
Services
Dining
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 1
Health inspection rating: 1
Staffing rating: 1
Quality measure rating: 2
Long-term quality measure rating:
1
Short-term quality measure rating:
4
Nursing Home Overview
Participation
date: July 1, 1990
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 96
Total current residents: 85
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 2
Number of payment denials: 1
Number of fines: 5
Total cost of fines: $170400
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-23 | 2022-10-28 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2022-09-23 | 2022-10-28 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2021-10-08 | 2021-11-08 | D | Miscellaneous Deficiencies | Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed. |
| 2019-05-14 | 2019-06-20 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-05-14 | 2019-06-20 | F | Smoke Deficiencies | Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system. |
| 2019-05-14 | 2019-06-20 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-05-14 | 2019-06-20 | F | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2019-05-14 | 2019-06-20 | F | Miscellaneous Deficiencies | To conduct inspection, testing and maintenance of fire doors by qualified individuals. |
| 2019-05-14 | 2019-06-20 | F | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
Health Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-09-07 | 2022-10-14 | D | Resident Rights Deficiencies | Ensure that residents are fully informed and understand their health status, care and treatments. |
| 2022-09-07 | 2022-11-09 | D | Resident Rights Deficiencies | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. |
| 2022-09-07 | 2022-10-14 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2022-09-07 | 2022-10-14 | D | Resident Rights Deficiencies | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. |
| 2022-09-07 | 2022-10-14 | D | Resident Assessment and Care Planning Deficiencies | PASARR screening for Mental disorders or Intellectual Disabilities |
| 2022-09-07 | 2022-11-09 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-09-07 | 2022-10-14 | G | Resident Assessment and Care Planning Deficiencies | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. |
| 2022-09-07 | 2022-10-14 | E | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2022-09-07 | 2022-10-14 | E | Quality of Life and Care Deficiencies | Honor each resident's preferences, choices, values and beliefs. |
| 2022-09-07 | 2022-11-09 | E | Quality of Life and Care Deficiencies | Provide appropriate foot care. |
| 2022-09-07 | 2022-10-14 | H | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2022-09-07 | 2022-10-14 | E | Quality of Life and Care Deficiencies | Provide for the safe, appropriate administration of IV fluids for a resident when needed. |
| 2022-09-07 | 2022-10-14 | D | Quality of Life and Care Deficiencies | Provide safe and appropriate respiratory care for a resident when needed. |
| 2022-09-07 | 2022-10-14 | D | Quality of Life and Care Deficiencies | Provide safe, appropriate pain management for a resident who requires such services. |
| 2022-09-07 | 2022-10-14 | E | Nursing and Physician Services Deficiencies | Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. |
| 2022-09-07 | 2022-11-09 | E | Nursing and Physician Services Deficiencies | Ensure that the resident and his/her doctor meet face-to-face at all required visits. |
| 2022-09-07 | 2022-10-14 | F | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-09-07 | 2022-10-14 | E | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-09-07 | 2022-10-14 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2022-09-07 | 2022-11-09 | E | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2022-09-07 | 2022-10-14 | E | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-09-07 | 2022-10-14 | E | Administration Deficiencies | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly |
| 2022-09-07 | 2022-11-03 | F | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-09-07 | 2022-10-14 | E | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation. |
| 2022-01-27 | 2022-03-02 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2022-01-27 | 2022-03-04 | F | Infection Control Deficiencies | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. |
| 2022-01-27 | 2022-03-04 | D | Infection Control Deficiencies | Develop and implement policies and procedures for flu and pneumonia vaccinations. |
| 2022-07-06 | 2022-08-15 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-04-14 | 2022-05-31 | D | Resident Assessment and Care Planning Deficiencies | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. |
| 2022-04-14 | 2022-05-31 | G | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2022-04-14 | 2022-05-31 | G | Quality of Life and Care Deficiencies | Provide appropriate treatment and care according to orders, resident’s preferences and goals. |
| 2022-04-14 | 2022-05-31 | G | Nursing and Physician Services Deficiencies | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. |
| 2022-04-14 | 2022-05-31 | F | Nursing and Physician Services Deficiencies | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. |
| 2022-04-14 | 2022-05-31 | D | Administration Deficiencies | Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results. |
| 2022-04-14 | 2022-05-31 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2022-04-01 | 2022-05-11 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. |
| 2022-03-09 | 2022-05-03 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Develop and implement policies and procedures to prevent abuse, neglect, and theft. |
| 2022-03-09 | 2022-05-03 | C | Infection Control Deficiencies | Ensure staff are vaccinated for COVID-19 |
| 2021-09-29 | 2021-11-08 | D | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2021-09-29 | 2021-11-08 | C | Resident Rights Deficiencies | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. |
| 2021-09-29 | 2021-11-08 | C | Resident Rights Deficiencies | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. |
| 2021-09-29 | 2021-11-08 | D | Quality of Life and Care Deficiencies | Provide care and assistance to perform activities of daily living for any resident who is unable. |
| 2021-09-29 | 2021-11-08 | D | Resident Assessment and Care Planning Deficiencies | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. |
| 2021-09-29 | 2021-11-08 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2021-09-29 | 2021-11-08 | D | Infection Control Deficiencies | Perform COVID19 testing on residents and staff. |
| 2020-11-24 | 2020-12-17 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2020-11-19 | 2020-12-18 | E | Resident Rights Deficiencies | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. |
| 2020-11-19 | 2020-12-18 | D | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
| 2019-04-25 | 2019-06-20 | D | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. |
| 2019-04-25 | 2019-06-20 | D | Resident Assessment and Care Planning Deficiencies | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. |
| 2019-04-25 | 2019-06-20 | D | Resident Assessment and Care Planning Deficiencies | Ensure services provided by the nursing facility meet professional standards of quality. |
| 2019-04-25 | 2019-06-20 | D | Quality of Life and Care Deficiencies | Assist a resident in gaining access to vision and hearing services. |
| 2019-04-25 | 2019-06-20 | D | Quality of Life and Care Deficiencies | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. |
| 2019-04-25 | 2019-06-20 | D | Pharmacy Service Deficiencies | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. |
| 2019-04-25 | 2019-06-20 | D | Pharmacy Service Deficiencies | Ensure medication error rates are not 5 percent or greater. |
| 2019-04-25 | 2019-06-20 | D | Pharmacy Service Deficiencies | Ensure that residents are free from significant medication errors. |
| 2019-04-25 | 2019-06-20 | D | Nutrition and Dietary Deficiencies | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. |
| 2019-04-25 | 2019-06-20 | E | Nutrition and Dietary Deficiencies | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. |
| 2019-04-25 | 2019-06-20 | E | Infection Control Deficiencies | Provide and implement an infection prevention and control program. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2018-02-02 | $10,403 |
| 2019-04-25 | $7,826 |
| 2020-07-28 | $3,250 |
| 2020-11-19 | $19,500 |
| 2020-11-19 | $20,816 |
| 2021-09-29 | $9,750 |
| 2022-01-24 | $658 |
| 2022-01-24 | $663 |
| 2022-01-27 | $10,082 |
| 2022-01-27 | $9,750 |
| 2022-09-07 | $129,090 |
Denials
| Denial Date | Payment Denial Days |
|---|---|
| 2022-09-07 | 12 |
What is in the Neighborhood
- The closest city is Webster which is 0.9 miles away and has a population of 11,412 (small town).
- The average income is $61,696, which is average compared to other zip codes.
- Weather
- High Temperature: 76
- Low Temperature: 30
- Average Temperature: 52.7
- Day Breakdown: The area gets 141 days of rain, 37 days of snow and 185 days of sun
- Precipitation: 2.2 inches a year
- The crime rate is 4.84 per 100 people which is high compared to other cities.
- Violent Crime: 1.9 incidents per 100 people
- Property Crime: 1.91 incidents per 100 people
- Drug-Related Crime: 0.37 incidents per 100 people
- The average life expectancy in zip code is 79.74 years old, which is high compared to other zip codes.
- Air Quality: Good Days 149.0, Moderate Days 33.0, Unhealthy for Sensitive Groups Days 0.0, Unhealthy Days 0.0, Very Unhealthy Days 0.0, Hazardous Days 0.0
Click the button above to explore the neighborhood
Supermarkets
Price Chopper
1.9 miles awayMarket Basket
5.5 miles awayBig Y
7.0 miles awayStop & Shop
7.6 miles awayWalmart Supercenter
7.8 miles awayNone Found
Bus Stations
Thompson Library
3.7 miles awayPutnam Walmart
7.8 miles awayElla Grasso & Dana Court
7.9 miles awaySaint Onge & Bulger
8.0 miles awayHampshire Heights
8.3 miles awayBanks
Hometown Bank
1.8 miles awayCornerstone Bank
2.5 miles awayBank of America
8.4 miles awaybankHometown
8.4 miles awaySouthbridge Credit Union
11.0 miles awayHospitals
Harrington HealthCare at Webster
1.6 miles awayEleanor Slater Hospital Zambarano Unit
6.6 miles awayHarrington Hospital
8.7 miles awayDay Kimball Hospital
9.0 miles awayFairlawn Rehabilitation Hospital
15.5 miles awayPharmacies
CVS
7.8 miles awayWalgreens
8.3 miles awayCVS Pharmacy
8.4 miles awayDentists
Wellness Dental LLC
2.6 miles awayWellOne Dentistry
10.7 miles awayDr. Roland Lupien, DDS
12.9 miles awayDental Designs
13.4 miles awaySimply Orthodontics
13.4 miles awayParks
Berthol Field
0.3 miles awayStarzec Field
1.1 miles awayMemorial Athletic Field
1.1 miles awayArdlock Acres
1.2 miles awayAvalock Acres
1.3 miles awayPlaces of Worship
Abington Congregational Church
14.0 miles awayEmmanuel Baptist Church
15.7 miles awaySaint Johns Catholic Church
16.0 miles awayShopping
Sturbridge Plaza
10.6 miles awayAuburn Mall
11.6 miles awayThe Shoppes at Blackstone Valley
12.1 miles awayTatnuck Mall
16.6 miles away547
20.2 miles awayCulture
The Complex Performing and Creative Arts Centre
8.5 miles awayCenter for the Arts
8.5 miles awayIris and B. Gerald Cantor Art Gallery,
14.4 miles awayDrive In Theater
14.8 miles awayLeicester Triple Drive-In
14.8 miles awayRestaurants
Bogey's Ice Cream
4.6 miles awayNew England Pizzeria
5.6 miles awayDairy Express Pizza
5.6 miles awayEmpire Buffet
7.6 miles awayGiant Pizza
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