Landon Ridge Kingwood Assisted Living & Memory Care

Landon Ridge, also known as Isle of Kingwood, has received a mix of reviews from residents and their families. Many have praised the facility for its peaceful, happy, and safe environment, highlighting the variety of activities available, such as exercise classes, church services, and outings. The staff, including the activity director and bus driver, have been commended for their friendliness and dedication to making residents feel at home. The current director has been noted for his open door policy and commitment to addressing any issues promptly.

However, some reviews have raised concerns about the level of care and service provided. Instances of neglect, such as residents being left unattended or not receiving medication on time, have been reported. Concerns about staff behavior, including disrespectful treatment of residents and inadequate response to emergencies, have also been mentioned. Additionally, the facility's handling of billing and contractual obligations, particularly in relation to termination notices and charges, has been criticized.

Despite these issues, there are positive testimonials about the impact of the staff's efforts on residents' well-being, with stories of residents laughing and enjoying their time thanks to the engaging activities and compassionate care. Some families have recommended Landon Ridge based on their personal experiences, appreciating the sense of community and support provided.

It's important for prospective residents and their families to carefully consider both the positive and negative reviews, and to thoroughly read and understand any contractual agreements before making a decision. While some have found Landon Ridge to be a welcoming and caring environment, others advise vigilance and advocacy on behalf of loved ones to ensure their needs are met.