Landmark Of Acadiana

Positive Feedback:

• Staff generally found to be friendly and helpful, with many reviewers highlighting the attentiveness and professionalism of the team.
• Facility praised for its cleanliness, beautiful decor, and pleasant smell, making it a welcoming environment for visitors and residents alike.
• Rooms described as spacious, well-furnished, and mostly clean, contributing to a comfortable living space for residents.
• Several reviewers noted the facility's commitment to security and resident health, appreciating the monitoring of everyone entering and the care provided to residents.
• Overall, many reviewers would recommend the facility to others, citing it as a top choice in the area and expressing satisfaction with the care their loved ones received.

Negative Feedback:

• One new hire, Cleo, was criticized for not working well with others and not being helpful unless necessary.
• Mixed experiences with staff, with some workers perceived as rude and lacking patience with residents.
• Specific complaints about the CNA staff's performance and friendliness, with an incident on Easter Sunday highlighting perceived staff insensitivity.
• Concerns raised about the overall effectiveness of the facility in providing quality care, with one reviewer labeling it and similar facilities as "death traps" due to poor performance and regulatory issues.

Conclusion:

While the majority of reviews for the facility are positive, praising its cleanliness, staff, and environment, there are notable concerns regarding specific staff behavior and the quality of care provided to some residents. Prospective residents and their families may want to consider these mixed reviews when making a decision.