Lakeside Manor Home For Adults

Positive Reviews:

• One reviewer appreciated the long-term care and support their brother received, highlighting the caring staff and safe neighborhood near Silver Lake park.
• Another reviewer acknowledged the challenges faced by the staff, noting their caring and concerned nature despite being overworked and likely underpaid. They appreciated the positive impact on their family member's life.
• Management was praised by one reviewer for being helpful and reassuring, specifically mentioning a staff member named Lauren for her excellent support.
• A former employee defended the facility, explaining the legal limitations and efforts made to care for residents while respecting their freedoms. They emphasized the staff's dedication to providing a comfortable and rehabilitative environment.

Negative Reviews:

• A reviewer from a major hospital criticized the facility for unprofessional communication, noting difficulties in contacting management regarding a client's health and wellness.
• One review described the facility as poorly maintained, with issues of cleanliness and security, unhealthy food, and residents' inappropriate behavior on the property.
• Concerns were raised about minimal supervision of residents, leading to trespassing, public intoxication, and other disturbances in the neighborhood. The review highlighted the impact on local residents and businesses.
• Another review criticized the facility for hiring staff with questionable backgrounds, urging due diligence before placing loved ones in their care.

Mixed Reviews:

• Some reviews expressed mixed feelings, acknowledging the difficult job staff have in caring for mentally ill and substance-abusing residents while also pointing out areas for improvement, such as better screening and retention of qualified staff.