Lakeshore Senior Living

Visitors and family members alike have shared a range of experiences at this senior living facility. Many highlight the beauty of the place, the friendliness of the staff, and the cleanliness of the environment. Residents enjoy a variety of amenities including 1 or 2 bedroom apartments with full kitchens, common areas for socialization, a movie room, and a bar named The View. The facility is praised for its attention to detail, professional and compassionate staff, and the range of activities available to residents.

However, there are concerns raised about the treatment of residents by some staff members, with reports of neglect and disrespect. These concerns include staff ignoring residents in need, being unresponsive to requests for assistance, and in one case, a resident experiencing a significant lack of kindness and respect. Additionally, there are criticisms regarding the facility's management, particularly in terms of rent increases and additional charges for services like paying by check, which have been described as greedy and devastating for seniors on fixed incomes.

Despite these issues, many families have had positive experiences, noting significant improvements in their loved ones' quality of life since moving in. The facility offers various levels of care, including a Memory Care unit that receives high praise for its staff and the quality of care provided. The outdoor spaces, holiday events, and daily activities contribute to a vibrant community atmosphere.

Overall, while there are areas for improvement, particularly in staff-resident interactions and financial policies, many residents and their families find the facility to be a welcoming and caring environment that enhances the lives of its senior residents.