Lake Morton Plaza

Residents and visitors have shared a mix of experiences at this senior living community. Many appreciate the friendly staff, with specific mentions of their respect for privacy and their efforts in organizing activities, particularly praising the activities director for her role in planning fun events. The community is described as family-like, with a variety of tasty food options and well-maintained, spacious apartments. The convenience of aging in place is highlighted as a significant advantage, allowing residents to stay in their apartments even as their needs change.

However, there are concerns regarding the maintenance of the facility, especially the elevators, which have been reported to malfunction. Some reviews express dissatisfaction with the food service's consistency and the timeliness of maintenance responses. Safety concerns have been raised due to incidents involving poorly maintained equipment. Additionally, there are alarming reports of theft, unprofessional staff behavior, and a decline in the quality of care and living conditions over time. Concerns about cleanliness and the handling of health protocols, particularly regarding COVID-19, have also been mentioned.

While some residents and their families have had positive experiences, citing the community's atmosphere, staff, and living conditions as reasons for their satisfaction, others advise caution, suggesting potential residents and their families closely evaluate the facility and speak with current residents before making a decision.