Lake House Assisted Living

Positive Reviews:

• Many reviewers praise the facility for its top-notch experience, highlighting the director and staff's exceptional service and accommodation.
• Residents and their families appreciate the clean environment, the variety of activities, and the family-like atmosphere.
• The food quality receives compliments, with special mention of the chefs' efforts to accommodate dietary needs.
• Several reviews note the facility's beautiful location and the effort put into decorating for holidays and ensuring residents feel at home.
• Staff members, particularly those involved in activities and medical care, are frequently mentioned for their dedication and kindness.

Negative Reviews:

• One review describes a lack of attention at the front desk and an incident where a resident was not assisted properly by the automatic doors.
• Concerns are raised about the facility's maintenance, with mentions of a worn appearance and a need for freshening up.
• Some reviewers express dissatisfaction with the level of caregiver training and management, suggesting closer staff management could improve the facility.
• A reviewer advises conducting surprise visits to ensure the quality of care and to address basic needs promptly.

Mixed Reviews:

• While many reviews are overwhelmingly positive, praising the staff, cleanliness, and resident care, a few reviews highlight areas for improvement, particularly in staff responsiveness and facility upkeep.
• One review specifically mentions the need for more senior staff and activities during evenings and weekends.

Overall, Lake House Assisted Living Facility receives high marks for its caring staff, clean and welcoming environment, and the variety of activities available to residents. However, some reviews suggest there is room for improvement in staff training, facility maintenance, and ensuring consistent care and attention.