Laclede Groves

Reviews of the senior living facility present a mixed picture, with some expressing significant dissatisfaction while others praise the care and environment provided.

• Several reviewers reported serious concerns about the care provided, including a lack of attention to medical needs such as diabetes management, rude and unhelpful staff, and issues with the rehab department and skilled nursing facility.
• On the positive side, many reviewers highlighted the compassionate and attentive staff, the welcoming and safe environment, and the high quality of the facilities and services offered, including the food and the variety of activities available.
• Some reviewers expressed frustration with administrative aspects, such as difficulties in the intake process, unreturned calls, and issues with financial arrangements.
• There were also complaints about the physical state of the rooms in the skilled nursing center, with reports of deteriorating conditions and unaddressed maintenance issues.
• Despite some negative experiences, others praised the community for its friendly atmosphere, helpful employees, and the overall quality of care provided to their loved ones.
• One reviewer specifically mentioned the difficulty in dealing with legal and healthcare system bureaucracy, highlighting the challenges faced by families in managing care for their loved ones.
• Financial concerns were also mentioned, with one individual noting significant annual rent increases that outpaced their income, leading them to move out.

In summary, while there are numerous accounts of positive experiences and high-quality care, there are also significant concerns regarding certain aspects of the facility's operations, particularly in relation to staff behavior, administrative efficiency, and the physical upkeep of the premises.