La Paloma Enterprises

Positive Reviews:

• Residents receive wonderful care, with staff described as kind and conscientious.
• Facility praised for its homemade, never frozen food.
• La Paloma is noted for its family-owned, small community feel, offering nutritious meals and activities tailored to residents' interests.
• Facility is clean, with excellent meals prepared according to residents' diets, and private doctors available.
• Residents are well taken care of, with a family-like atmosphere among residents.
• Facility worked with Medicaid to continue providing care even after funding issues.
• Staff are described as wonderful and very caring, with attentive management.
• Home environment praised for its ability to meet individual needs, offering a family atmosphere with loving and kind caregivers.

Negative Reviews:

• One review detailed a negative experience with inadequate care for a non-English speaking resident with dementia, including issues with temperature control and untrained staff.
• Some reviews criticized the management for being rude and inattentive, with staff described as inattentive and often on their phones.
• Complaints about the facility being hot, with inadequate air conditioning.
• Facility described as smelling like urine and feces, with a sloppy and sarcastic owner.
• Concerns raised about the competence of staff and management, with reports of rudeness towards residents.

Mixed Reviews:

While many reviews praise the care, food, and family-like atmosphere of the facility, others raise serious concerns about management, staff behavior, and the physical environment. Prospective residents and their families may want to consider these mixed reviews carefully.