La Mariposa Care and Rehab

Negative Reviews:

• Admissions contact described as unorganized and unprofessional, with poor communication and lack of follow-through.
• Reports of neglect including withholding personal items, poor treatment leading to complaints to social services.
• Concerns about cleanliness and care, with one resident waking up with unattended bloody incisions.
• Allegations of prioritizing money over care, with a report of a resident returning to the hospital less than 24 hours after admission due to neglect.
• Claims of financial mismanagement and possible abuse, with a significant amount of money missing from a resident's account.
• Accusations of personal misconduct by staff.
• General observations of a depressing atmosphere and neglected residents.
• Warnings against placing loved ones in the facility due to theft and overall poor management.

Positive Reviews:

• Some reviewers found the facility to be underrated, noting helpful and friendly staff in the therapy room.
• Positive experiences with ample light in the facility and a good fit for rehabilitation needs.
• Comments on the kindness and caring nature of the staff towards residents, with clean facilities and active socializing encouraged.
• General satisfaction with the staff's efforts and the care provided.

Mixed Reviews:

• Some reviewers expressed satisfaction with the staff and care, while others highlighted serious concerns about management, treatment, and safety of residents.