La Fuente Post Acute

Summary of Reviews:

• Several reviews express significant concerns about the level of care and attention provided to residents, citing understaffing, lack of empathy, and poor communication as major issues. Instances of neglect and inappropriate treatment were reported.
• One review detailed a troubling experience with the facility's administration, suggesting aggressive behavior and an unsavory interest in a resident's financial affairs.
• Conversely, La Fuente received high praise from some reviewers for its cleanliness, the professionalism and kindness of its staff, and the quality of its rehabilitation services. Specific staff members were commended for their exceptional care and support.
• Activities and social engagement at the facility were highlighted positively in one review, indicating a welcoming environment for making friends and staying active.
• Concerns were raised about the facility's infrastructure, with reports of rooms not being ready for new residents and issues with maintenance, such as leaks during rain.
• One review strongly advised against placing loved ones in the facility, describing it as akin to a "slaughterhouse" and criticizing the staff's lack of empathy and difficulty in obtaining medical records.
• Management and accountability were criticized in another review, questioning the facility's overall standard of care despite having a high rating from Medicare.

Overall, the reviews present a mixed picture of La Fuente, with some families experiencing excellent care and others facing serious concerns about the treatment of their loved ones.