La Fontaine Memory Care

Positive Reviews:

• The community in Frisco is highly praised for its engaging team and their connection with residents.
• La Fontaine's new team is described as wonderful.
• La Fontaine Memory Care is commended for outstanding care, with staff being patient, upbeat, and ensuring residents are involved in activities.
• The facility is noted for its peaceful atmosphere, gracious staff, and state-of-the-art facilities, making it a preferred choice for respite care.
• Residents are treated with dignity and respect, making families feel at ease with the care provided.
• Volunteering at La Fontaine is described as a great experience, highlighting the facility's cleanliness, cozy environment, and the dedicated, cheerful team.

Negative Reviews:

• One review reports serious concerns about understaffing, unqualified employees, neglect, and potential abuse, including an incident leading to a resident's death.
• There are complaints about residents being ignored, lack of showers, and no interaction with residents, suggesting a lack of care and attention.

Mixed Feedback:

While many reviews highlight the excellent care, dedicated staff, and the positive environment at La Fontaine, there are serious allegations of neglect and abuse that raise concerns. Prospective residents and their families should consider both the positive experiences and the serious complaints when making a decision.