La Casa Assisted Living

La Casa has received a variety of reviews from residents' family members, highlighting both positive experiences and areas for improvement. Many reviewers praise the facility for its supportive administration, attentive staff, and the quality of care provided to residents. Families appreciate the personalized attention their loved ones receive, including tailored care plans, engaging activities, and the facility's efforts to maintain a welcoming and clean environment. The availability of private rooms, on-site meal preparation, and outdoor spaces are frequently mentioned as positive aspects.

However, some reviews express concerns, including difficulties in communication due to phone line issues, though the staff has offered solutions such as cell phone numbers and video calls. There are mixed feelings about the facility's social environment, with some residents enjoying interactions with staff more than with other residents. The cost of care and perceived value for money have also been points of contention for some families. Additionally, one review raises serious concerns regarding the handling of a medical incident and suggests prospective residents and their families carefully consider their options.

Overall, while many families express gratitude for the care their loved ones receive at La Casa, highlighting the facility's homely atmosphere and the dedication of its staff, others advise caution and suggest thorough research before making a decision.