Knott Avenue Residential Manor

Reviews of the senior living facility present a mixed picture, highlighting both commendable care and areas needing improvement. Some visitors express frustration over restricted visitation policies and perceived lack of compassion from certain staff members, emphasizing the emotional toll on patients due to isolation. Concerns are raised about inadequate patient care, including insufficient attention to basic needs and uncomfortable living conditions, urging potential clients to seek better alternatives.

Conversely, many reviews praise the facility for its professionalism, cleanliness, and spacious environment, suggesting that residents are in good hands. The caring and attentive nature of the nursing, CNA staff, and social workers is frequently commended, with specific staff members being acknowledged for their exceptional support and quick response to issues. The facility's environment, including an outdoor lounge, is appreciated for its positive impact on residents' well-being.

Personal experiences shared by residents and their families highlight the facility's ability to provide excellent care, rehabilitation services, and a welcoming atmosphere. The efforts of the staff to create a family-like environment and the significant improvements in residents' health and happiness are particularly noted. The facility's collaboration with educational institutions to enhance learning opportunities for nursing students is also mentioned positively.

Overall, while some reviews indicate areas for improvement, particularly in patient care and facility conditions, many others reflect satisfaction with the level of care, the dedication of the staff, and the facility's environment. Prospective clients are encouraged to consider these diverse experiences when making decisions about senior living options.