📞 Call for pricing and availability: (800) 780-8101

Knolls West Post Acute

16890 Green Tree Blvd, Victorville, CA 92395

Nursing Home Skilled Nursing Rehabilitation
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For Pricing & Availability

(800) 780-8101

To Reach a Resident

(760) 245-5361

Estimated Pricing

Studio
Estimated $5,946

Price Comparison

  • Average City Price: $6,033
  • Average State Price: $7,474
  • Average National Price: $7,508


  • Knolls West Post Acute Description

    Knolls West Post Acute is a community that offers nursing care, skilled nursing and rehabilitation and is located in the small town of Spring Valley Lake, California. Residents who live at the facility are able to choose from a range of studio room layouts.

    The community has an average rating of 4.5 out of 10 making it the 12th highest rated community in the city out of 13 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


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    Care Types at Community

    This community offers the following types of care

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Victorville

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Victorville


    Community Reviews

    4.5
    Knolls West Post Acute
    Based on My Caring Plan's proprietary scoring, including 71 reviews across the web

    Ranking

  • Ranking in City: 14 out of 15 communities in Victorville
  • Ranking in State: 3564 out of 3640 communities in CA
  • Food and Dining B

    Facility and Grounds B

    Care B

    Staff B

    Cleanliness B



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Summary of Reviews:

    • Several reviews express significant dissatisfaction with the care and treatment of residents, citing instances of neglect, unprofessional behavior from staff, and poor facility conditions.
    • Complaints include unattended medical needs, lack of responsiveness to resident calls for assistance, and unsanitary conditions.
    • One review mentions discriminatory treatment due to a visitor's inability to wear a mask for medical reasons.
    • There are reports of mistreatment of staff, particularly CNAs, described as being treated "like slaves."
    • A few positive comments highlight good experiences with the physical therapy department and some caring staff members.
    • Concerns were raised about the facility's handling of medication and lack of attention to residents' medical histories.
    • Some reviews mention the facility being understaffed and not offering competitive wages, which may contribute to the issues reported.
    • One detailed positive review acknowledges the respectful and caring treatment of a resident by nursing and support staff, as well as effective communication and improvements in the resident's condition due to physical therapy.

    Overall, the majority of reviews paint a concerning picture of the facility's care quality and staff behavior, with a few exceptions noting positive aspects.


    Reviews

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    Knolls West Post Acute Videos


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    Health

    24-hour care

    Personalized care

    Skilled nursing care

    Rehabilitation

    Licensed nurses



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 2
    Long-term quality measure rating: 2
    Short-term quality measure rating: 2


    Nursing Home Overview

    Participation date: March 18, 1987
    Ownership type: For Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 118
    Total current residents: 113
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 0
    Number of substantiated complaints: 11
    Number of payment denials: 0
    Number of fines: 3
    Total cost of fines: $2962


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2022-12-13 2023-01-12 C Emergency Preparedness Deficiencies Address subsistence needs for staff and patients.
    2022-12-13 2023-01-12 F Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2022-12-13 2023-01-12 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2022-12-13 2023-01-12 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2022-12-13 2023-01-12 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2022-12-13 2023-01-12 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2022-12-13 2023-01-12 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2022-12-13 2023-01-12 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2019-06-13 2019-07-02 D Emergency Preparedness Deficiencies Establish roles under a Waiver declared by secretary.
    2019-06-13 2019-07-02 D Emergency Preparedness Deficiencies Provide emergency officials' contact information.
    2019-06-13 2019-07-02 D Emergency Preparedness Deficiencies Conduct testing and exercise requirements.
    2019-06-13 2019-07-02 D Construction Deficiencies Use approved construction type or materials.
    2019-06-13 2019-07-02 D Egress Deficiencies Have properly located and lighted "Exit" signs.
    2019-06-13 2019-07-02 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2019-06-13 2019-07-02 D Smoke Deficiencies Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    2019-06-13 2019-07-02 D Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-06-13 2019-07-02 D Smoke Deficiencies Properly select, install, inspect, or maintain portable fire extinguishes.
    2019-06-13 2019-07-02 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2019-06-13 2019-07-02 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    2019-06-13 2019-07-02 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2019-06-13 2019-07-02 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-17 2018-06-05 C Emergency Preparedness Deficiencies Develop Emergency Preparedness policies and procedures.
    2018-05-17 2018-06-05 C Emergency Preparedness Deficiencies Develop a communication plan.
    2018-05-17 2018-06-05 C Emergency Preparedness Deficiencies Establish emergency prep training and testing.
    2018-05-17 2018-06-05 D Construction Deficiencies Use approved construction type or materials.
    2018-05-17 2018-06-05 E Egress Deficiencies Have properly located and lighted "Exit" signs.
    2018-05-17 2018-06-05 E Smoke Deficiencies Provide properly protected cooking facilities.
    2018-05-17 2018-06-05 E Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2018-05-17 2018-06-05 D Smoke Deficiencies Install corridor and hallway doors that block smoke.
    2018-05-17 2018-06-05 D Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2018-05-17 2018-06-05 D Services Deficiencies Have properly installed electrical wiring and gas equipment.
    2018-05-17 2018-06-05 D Miscellaneous Deficiencies Have simulated fire drills held at unexpected times.
    2018-05-17 2018-06-05 D Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2018-05-17 2018-06-05 D Gas, Vacuum, and Electrical Systems Deficiencies Ensure proper usage of power strips and extension cords.
    2018-05-17 2018-06-05 D Gas, Vacuum, and Electrical Systems Deficiencies Have proper medical gas storage and administration areas.

    Fines

    Fine Date Fine Amount
    2017-10-09 $12,678
    2021-06-21 $650
    2022-02-21 $987
    2022-02-28 $1,316
    2022-02-28 $1,325

    What is in the Neighborhood

    General Area Overview
    • The closest city is Spring Valley Lake which is 1.7 miles away and has a population of 8,220 (very small town).
    • The average income is $47,318, which is low compared to other zip codes.
    • Weather
      • High Temperature: 87
      • Low Temperature: 50
      • Average Temperature: 67.5
      • Day Breakdown: The area gets 34 days of rain, 3 days of snow and 327 days of sun
      • Precipitation: 0.3 inches a year

    Demographic Overview
    • The median age is 30.6 years old, very low compared to other cities.
    • 6.12% of the population are Veterans which is a high percentage of Veterans compared to other cities.
    • 17.96% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
    • The population is 2% American Indian and Alaska Native, 4% Asian, 14% Black or African-American, 32% Hispanic or Latino, and 46% White.

    Click the button above to explore the neighborhood

    Supermarkets

    Costco
    1.5 miles away
    Food 4 Less
    1.6 miles away
    Vons
    2.0 miles away
    Stater Bros.
    2.4 miles away
    WinCo Foods
    2.4 miles away

    Transportation

    Victorville
    2.5 miles away

    Bus Stations

    50000
    1.5 miles away
    50001
    1.5 miles away
    50006
    1.5 miles away
    50003
    1.5 miles away
    50004
    1.6 miles away

    Banks

    Bank of America
    1.4 miles away
    Alaska USA Federal Credit Union
    1.7 miles away
    U.S. Bank
    2.1 miles away
    Wells Fargo
    2.3 miles away
    Citizens Business Bank
    3.9 miles away

    Hospitals

    Kaiser Permanente High Desert / Victorville Medical Offices
    1.7 miles away
    Victor Valley Global Medical Center
    1.8 miles away
    Desert Valley Hospital
    1.9 miles away
    Saint Mary Medical Center
    3.2 miles away
    Mountains Community Hospital
    17.7 miles away

    Pharmacies

    Rite Aid
    1.4 miles away
    Walgreens
    2.1 miles away
    CVS Pharmacy
    3.0 miles away
    Jonathan's Pharmacy
    3.8 miles away
    Walmart Pharmacy
    4.5 miles away

    Dentists

    Golden Dental
    2.3 miles away
    Dentist
    2.9 miles away

    Parks

    Doris Davies Park
    0.7 miles away
    Mojave Narrows Regional Park
    0.8 miles away
    Mojave Vista Park
    1.5 miles away
    Center Street Park
    1.7 miles away
    Makai Park
    1.8 miles away

    None Found

    Shopping

    The Mall Of Victor Valley
    3.3 miles away
    Dunia Plaza
    3.8 miles away
    Dunia Business Park
    3.9 miles away
    Bear Valley Center
    4.5 miles away
    Victorville Village
    5.5 miles away

    Culture

    Civic Center Park Amphitheatre
    5.0 miles away
    Amphitheater
    17.3 miles away
    Glen Helen Amphitheater
    21.3 miles away

    Restaurants

    Yum Yum Donuts
    1.4 miles away
    Richie's Real American Diner
    1.5 miles away
    Denny's
    1.5 miles away
    Coco's
    1.7 miles away
    IHOP
    1.7 miles away

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    Google map of Knolls West Post Acute

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



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