📞 Call for pricing and availability: (800) 780-8101
Knolls West Post Acute
16890 Green Tree Blvd, Victorville, CA 92395
For Pricing & Availability
(800) 780-8101To Reach a Resident
(760) 245-5361Estimated Pricing
Price Comparison
Knolls West Post Acute Description
Knolls West Post Acute is a community that offers nursing care, skilled nursing and rehabilitation and is located in the small town of Spring Valley Lake, California. Residents who live at the facility are able to choose from a range of studio room layouts.
The community has an average rating of 4.5 out of 10 making it the 12th highest rated community in the city out of 13 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Victorville
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Victorville
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Summary of Reviews:
- Several reviews express significant dissatisfaction with the care and treatment of residents, citing instances of neglect, unprofessional behavior from staff, and poor facility conditions.
- Complaints include unattended medical needs, lack of responsiveness to resident calls for assistance, and unsanitary conditions.
- One review mentions discriminatory treatment due to a visitor's inability to wear a mask for medical reasons.
- There are reports of mistreatment of staff, particularly CNAs, described as being treated "like slaves."
- A few positive comments highlight good experiences with the physical therapy department and some caring staff members.
- Concerns were raised about the facility's handling of medication and lack of attention to residents' medical histories.
- Some reviews mention the facility being understaffed and not offering competitive wages, which may contribute to the issues reported.
- One detailed positive review acknowledges the respectful and caring treatment of a resident by nursing and support staff, as well as effective communication and improvements in the resident's condition due to physical therapy.
Overall, the majority of reviews paint a concerning picture of the facility's care quality and staff behavior, with a few exceptions noting positive aspects.
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Knolls West Post Acute Videos
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Health
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 2
Long-term quality measure rating:
2
Short-term quality measure rating:
2
Nursing Home Overview
Participation
date: March 18, 1987
Ownership type: For Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 118
Total current residents: 113
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 0
Number of
substantiated complaints: 11
Number of payment denials: 0
Number of fines: 3
Total cost of fines: $2962
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2022-12-13 | 2023-01-12 | C | Emergency Preparedness Deficiencies | Address subsistence needs for staff and patients. |
| 2022-12-13 | 2023-01-12 | F | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2022-12-13 | 2023-01-12 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2022-12-13 | 2023-01-12 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2022-12-13 | 2023-01-12 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2022-12-13 | 2023-01-12 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2022-12-13 | 2023-01-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2022-12-13 | 2023-01-12 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2019-06-13 | 2019-07-02 | D | Emergency Preparedness Deficiencies | Establish roles under a Waiver declared by secretary. |
| 2019-06-13 | 2019-07-02 | D | Emergency Preparedness Deficiencies | Provide emergency officials' contact information. |
| 2019-06-13 | 2019-07-02 | D | Emergency Preparedness Deficiencies | Conduct testing and exercise requirements. |
| 2019-06-13 | 2019-07-02 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2019-06-13 | 2019-07-02 | D | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2019-06-13 | 2019-07-02 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2019-06-13 | 2019-07-02 | D | Smoke Deficiencies | Follow proper procedures when the fire alarm was out of service for more than 4 hours. |
| 2019-06-13 | 2019-07-02 | D | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-06-13 | 2019-07-02 | D | Smoke Deficiencies | Properly select, install, inspect, or maintain portable fire extinguishes. |
| 2019-06-13 | 2019-07-02 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2019-06-13 | 2019-07-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing. |
| 2019-06-13 | 2019-07-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2019-06-13 | 2019-07-02 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-17 | 2018-06-05 | C | Emergency Preparedness Deficiencies | Develop Emergency Preparedness policies and procedures. |
| 2018-05-17 | 2018-06-05 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2018-05-17 | 2018-06-05 | C | Emergency Preparedness Deficiencies | Establish emergency prep training and testing. |
| 2018-05-17 | 2018-06-05 | D | Construction Deficiencies | Use approved construction type or materials. |
| 2018-05-17 | 2018-06-05 | E | Egress Deficiencies | Have properly located and lighted "Exit" signs. |
| 2018-05-17 | 2018-06-05 | E | Smoke Deficiencies | Provide properly protected cooking facilities. |
| 2018-05-17 | 2018-06-05 | E | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2018-05-17 | 2018-06-05 | D | Smoke Deficiencies | Install corridor and hallway doors that block smoke. |
| 2018-05-17 | 2018-06-05 | D | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2018-05-17 | 2018-06-05 | D | Services Deficiencies | Have properly installed electrical wiring and gas equipment. |
| 2018-05-17 | 2018-06-05 | D | Miscellaneous Deficiencies | Have simulated fire drills held at unexpected times. |
| 2018-05-17 | 2018-06-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2018-05-17 | 2018-06-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Ensure proper usage of power strips and extension cords. |
| 2018-05-17 | 2018-06-05 | D | Gas, Vacuum, and Electrical Systems Deficiencies | Have proper medical gas storage and administration areas. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2017-10-09 | $12,678 |
| 2021-06-21 | $650 |
| 2022-02-21 | $987 |
| 2022-02-28 | $1,316 |
| 2022-02-28 | $1,325 |
What is in the Neighborhood
- The closest city is Spring Valley Lake which is 1.7 miles away and has a population of 8,220 (very small town).
- The average income is $47,318, which is low compared to other zip codes.
- Weather
- High Temperature: 87
- Low Temperature: 50
- Average Temperature: 67.5
- Day Breakdown: The area gets 34 days of rain, 3 days of snow and 327 days of sun
- Precipitation: 0.3 inches a year
- The median age is 30.6 years old, very low compared to other cities.
- 6.12% of the population are Veterans which is a high percentage of Veterans compared to other cities.
- 17.96% of the population are Foreign-born which is a average percentage of Foreign-born compared to other cities.
- The population is 2% American Indian and Alaska Native, 4% Asian, 14% Black or African-American, 32% Hispanic or Latino, and 46% White.
Click the button above to explore the neighborhood
Supermarkets
Costco
1.5 miles awayFood 4 Less
1.6 miles awayVons
2.0 miles awayStater Bros.
2.4 miles awayWinCo Foods
2.4 miles awayTransportation
Victorville
2.5 miles awayBus Stations
50000
1.5 miles away50001
1.5 miles away50006
1.5 miles away50003
1.5 miles away50004
1.6 miles awayBanks
Bank of America
1.4 miles awayAlaska USA Federal Credit Union
1.7 miles awayU.S. Bank
2.1 miles awayWells Fargo
2.3 miles awayCitizens Business Bank
3.9 miles awayHospitals
Kaiser Permanente High Desert / Victorville Medical Offices
1.7 miles awayVictor Valley Global Medical Center
1.8 miles awayDesert Valley Hospital
1.9 miles awaySaint Mary Medical Center
3.2 miles awayMountains Community Hospital
17.7 miles awayPharmacies
Rite Aid
1.4 miles awayWalgreens
2.1 miles awayCVS Pharmacy
3.0 miles awayJonathan's Pharmacy
3.8 miles awayWalmart Pharmacy
4.5 miles awayDentists
Golden Dental
2.3 miles awayDentist
2.9 miles awayParks
Doris Davies Park
0.7 miles awayMojave Narrows Regional Park
0.8 miles awayMojave Vista Park
1.5 miles awayCenter Street Park
1.7 miles awayMakai Park
1.8 miles awayNone Found
Shopping
The Mall Of Victor Valley
3.3 miles awayDunia Plaza
3.8 miles awayDunia Business Park
3.9 miles awayBear Valley Center
4.5 miles awayVictorville Village
5.5 miles awayCulture
Civic Center Park Amphitheatre
5.0 miles awayAmphitheater
17.3 miles awayGlen Helen Amphitheater
21.3 miles awayRestaurants
Yum Yum Donuts
1.4 miles awayRichie's Real American Diner
1.5 miles awayDenny's
1.5 miles awayCoco's
1.7 miles awayIHOP
1.7 miles awayGet exact pricing & check availability
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Disclaimer
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