Knights Assisted Living

Reviews of Knights' Assisted Living and related facilities provide a mixed but largely positive picture of the care and environment provided to residents. Many reviewers highlight the accommodating and kind nature of the staff, the cleanliness of the facilities, and the quality of care provided, especially for those in end-of-life situations.

• One family detailed a highly positive experience during an urgent situation, praising the facility for its quick response, compassionate care, and efforts to make a resident comfortable in his final days, including special arrangements to allow family visits during COVID-19 restrictions.
• Another review expressed dissatisfaction with the staff's demeanor during a tour, suggesting a less welcoming atmosphere.
• Several reviews commend the facilities for their excellent care, particularly in coordination with hospice, and for treating residents and their families with kindness and respect. The food quality and the cleanliness of the homes are also noted positively.
• One review shared a negative experience regarding the handling of a resident's belongings and communication in the final days of life, raising concerns about the facility's protocols and sensitivity towards families and residents.
• Other positive reviews focus on the overall experience being outstanding, with specific mentions of the facilities being clean, well-maintained, and providing a comfortable and caring environment for residents.
• Concerns were raised about one facility operating in a residential neighborhood, suggesting it was in violation of homeowners association rules and causing frustration among neighbors.

Overall, the majority of reviews reflect satisfaction with the care provided, the attentiveness of staff, and the quality of the living environment, though there are isolated reports of issues with communication and location appropriateness.