Kittay Senior Apartments

General Feedback: The facility is well-maintained, clean, and offers a variety of amenities that impress visitors. The transition for independent seniors is described as easy, with a home-like setting that doesn't feel like a hospital. Residents are well cared for, with activities such as classes, movies, and socials available pre-pandemic. The staff across the board is praised for being professional, attentive, patient, courteous, and compassionate.

Security and Accessibility: There is a security desk at the front where visitors must sign in, though the strictness of this policy is unclear. The facility is easily accessible by subway, bus, or taxi, though parking is a significant issue, with no parking available and staff reportedly monopolizing the available spots.

Resident Experience: Many reviews highlight the positive impact the facility has had on their loved ones, with reports of residents feeling at home, regaining their zest for life, and enjoying a sense of community. However, there are concerns about the quality of food and the long wait times for elevators. Some reviews mention issues with theft and neglect, suggesting a disparity in care quality on different floors.

Recommendations: While many families express gratitude towards the facility for the care and happiness it has brought to their loved ones, there are cautionary tales advising potential residents to thoroughly tour the facility and observe the differences in care levels across floors. Despite some negative experiences, the overall sentiment is that the facility provides a safe, engaging, and caring environment for seniors.