Kirkland Crossings

Residents and visitors alike have shared a range of experiences at Kirkland Crossings, highlighting both the community's strengths and areas for improvement. Many praise the sense of family, the dedicated staff, and the variety of amenities and activities available. The community is described as comfortable, with well-kept facilities and a positive atmosphere. Staff members, particularly in the assisted living and memory care sections, are commended for their professionalism, warmth, and genuine care for residents.

However, some reviews express concerns about management changes, particularly in the culinary department, which have reportedly affected the quality of food and staff morale. Issues with HR responsiveness and staff treatment have also been mentioned. Despite these criticisms, the community's efforts to provide a supportive and engaging environment for its residents are frequently acknowledged.

Prospective residents and their families have noted the cleanliness of the facility, the spaciousness of the apartments, and the range of activities designed to keep residents engaged and active. The faith-based aspect of the community is appreciated by many, contributing to a nurturing and supportive environment.

On the other hand, some reviews highlight significant concerns regarding care quality, staff availability, and transparency in billing and services provided. These reviews suggest a need for improvement in certain operational aspects to ensure the safety and well-being of residents.

Overall, Kirkland Crossings appears to offer a welcoming and active community for its residents, with a strong emphasis on care and support. However, like any community, it faces challenges that require attention and action from management to maintain and enhance the quality of life for its residents.