📞 Call for pricing and availability: (800) 780-8101

Kirkhaven

254 Alexander Street, Rochester, NY 14607

Memory Care Nursing Home Respite Care Skilled Nursing Rehabilitation
My image My image

For Pricing & Availability

(800) 780-8101

To Reach a Resident

(585) 461-1991

Estimated Pricing

Studio
Estimated $3,966

Price Comparison

  • Average City Price: $3,957
  • Average State Price: $6,983
  • Average National Price: $5,673


  • Kirkhaven Description

    Kirkhaven is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Rochester, New York. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.

    The community has an average rating of 7.2 out of 10 making it the 38th highest rated community in the city out of 57 communities. See more information on reviews.

    The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.

    To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.

    For pricing & availability call (800) 780-8101


    Find a Senior Community that Best Fits Your Needs


    Care Types at Community

    This community offers the following types of care

    Memory Care

    Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.

    View other Memory Care communities in Rochester

    Nursing Home

    Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.

    View other Nursing Home communities in Rochester

    Skilled Nursing

    Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.

    View other Skilled Nursing communities in Rochester


    Community Reviews

    7.2
    Kirkhaven
    Based on My Caring Plan's proprietary scoring, including 42 reviews across the web

    Ranking

  • Ranking in City: 34 out of 57 communities in Rochester
  • Ranking in State: 763 out of 1231 communities in NY
  • Activities A

    Care B

    Staff A



    Review Summary

    The following is an AI generated summary of the reviews of the community from across the web.

    Negative Reviews:

    • Concerns about cleanliness and safety, including the lack of bed rails.
    • Reports of poor treatment and lack of communication with families regarding resident status.
    • Instances of residents experiencing falls and injuries shortly after admission.
    • Complaints about the administration prioritizing policies over patient well-being.
    • Issues with lost personal belongings and refusal to reimburse without receipts.
    • Low staff levels leading to disappointment in the quality of care.
    • Specific cases of medical negligence, including untreated UTIs leading to severe complications.
    • Feedback on the necessity of family involvement to ensure proper care.

    Positive Reviews:

    • High praise for the caring and considerate staff, especially in handling Alzheimer's/Dementia patients.
    • Appreciation for the clean, well-run facility and the variety of activities available for residents.
    • Positive remarks on the food quality and the overall happiness of residents.
    • Gratitude for the friendly and kind treatment of both residents and their family members.

    Mixed Reviews:

    • Some reviewers acknowledge the facility as a good option for those with limited funds but stress the importance of active family involvement in care.
    • While there are instances of negligence, there are also accounts of staff showing compassion and effort in resident care.


    Reviews

    There are currently no reviews that were left on My Caring Plan

    Add a review to help others


    Connect with a Free Senior Living Advisor

    Our Senior Living Advisors are free and can guide you through the process of finding a new home. They can walk through the different options in your area as well as listen to your needs to make sure you find the right fit.


    Health

    Daily Therapy

    Access to Telemedicine

    Telepsychiatry Services

    Rehabilitation

    Residential Nursing Care

    Respite


    Services

    Housekeeping

    Laundry Services

    Beauty and Barber Shop

    Free Wi-Fi

    Pastoral Care

    Complimentary Wi-Fi


    Activities

    Game Room

    Activities and Entertainment

    Exercise Class

    Creative Activity

    Housekeeping and Laundry Services

    Library


    Community Amenities

    Private and Community Visiting Spaces

    Landscaped Outdoor Courtyard

    On-site Cafe

    Beauty and Barber Services

    Scissors Beauty and Barber Shop

    Laundry Room


    Room Amenities

    Fully Furnished Room

    Half Bath

    Bed

    Dresser

    Nightstand

    Overbed Table


    Dining

    Dining Services

    Fresh Ingredients

    Licensed Dietician

    Executive Chef

    Three Meals Daily

    Snacks


    Pet

    Pet Therapy



    Information from Centers for Medicare & Medicaid Services

    Nursing Home Ratings

    Overall rating: 3
    Health inspection rating: 3
    Staffing rating: 2
    Quality measure rating: 4
    Long-term quality measure rating: 3
    Short-term quality measure rating: 5


    Nursing Home Overview

    Participation date: Feb. 20, 1984
    Ownership type: Non Profit
    Provider type: Medicare and Medicaid
    Nursing home capacity: 147
    Total current residents: 102
    Facility is located in a hospital: No
    Automatic sprinkler system: Yes
    Resident and family council: Resident


    Facility Incident, Complaints and Fines

    Number of facility incidents: 1
    Number of substantiated complaints: 0
    Number of payment denials: 0
    Number of fines: 1
    Total cost of fines: $658


    The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    The Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.

    The graph below shows information from this Nursing Home as well as State and National averages over time.

    Use the dropdown below to view each data point

    Health and Fire Safety Deficiencies

    The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.

    Scope
    Severity of Deficiency Isolated Pattern Widespread
    Immediate jeopardy to resident health or safety J K L
    Actual harm that is not immediate jeopardy G H I
    No actual harm with potential for more than minimal harm that is not immediate jeopardy D E F
    No actual harm with potential for minimal harm A B C

    Fire Safety Deficiencies

    Survey Date Correction Date Letter Category Description
    2023-03-16 2023-05-15 C Emergency Preparedness Deficiencies Develop a communication plan.
    2023-03-16 2023-05-15 D Egress Deficiencies Install emergency lighting that can last at least 1 1/2 hours.
    2023-03-16 2023-05-15 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2023-03-16 2023-05-15 C Electrical Deficiencies Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
    2023-03-16 2023-05-15 E Gas, Vacuum, and Electrical Systems Deficiencies Have generator or other power source capable of supplying service within 10 seconds.
    2021-04-02 2021-06-01 D Egress Deficiencies Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    2021-04-02 2021-06-01 D Smoke Deficiencies Have approved installation, maintenance and testing program for fire alarm systems.
    2021-04-02 2021-06-01 E Smoke Deficiencies Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    2021-04-02 2021-06-01 C Gas, Vacuum, and Electrical Systems Deficiencies Have a battery powered remote alarm panel in a location accessible by operating personnel.
    2019-03-05 2019-05-04 E Egress Deficiencies Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    2019-03-05 2019-05-04 E Smoke Deficiencies Have an enclosure around a vertical opening shaft.
    2019-03-05 2019-05-04 F Smoke Deficiencies Inspect, test, and maintain automatic sprinkler systems.
    2019-03-05 2019-05-04 D Services Deficiencies Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    Fines

    Fine Date Fine Amount
    2019-03-05 $25,344
    2019-03-05 $25,343
    2022-01-31 $658

    What is in the Neighborhood

    General Area Overview
    • The closest city is Rochester which is 1.1 miles away and has a population of 209,802 (small city).
    • The average income is $59,296, which is average compared to other zip codes.
    • Weather
      • High Temperature: 74
      • Low Temperature: 27
      • Average Temperature: 50.5
      • Day Breakdown: The area gets 170 days of rain, 68 days of snow and 125 days of sun
      • Precipitation: 2.1 inches a year

    Demographic Overview
    • The median age is 31.4 years old, very low compared to other cities.
    • 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
    • 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
    • The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.

    Health and Safety Overview
    • The crime rate is 10.26 per 100 people which is very high compared to other cities.
      • Violent Crime: 2.77 incidents per 100 people
      • Property Crime: 6.59 incidents per 100 people
      • Drug-Related Crime: 0.1 incidents per 100 people

    Click the button above to explore the neighborhood

    Supermarkets

    Hart's
    0.4 miles away
    Abundance Food Co-op
    0.7 miles away
    India House
    0.9 miles away
    Highland Market
    1.0 miles away
    Price Rite
    1.3 miles away

    None Found

    Bus Stations

    Megabus pickup-dropoff
    0.5 miles away
    FlixBus Rochester
    0.5 miles away
    RTS Broad St. Park and Ride
    0.5 miles away
    314
    0.5 miles away
    TC- Gate 23
    0.8 miles away

    Banks

    Canadaiguia National Savings Bank
    0.2 miles away
    Chase
    0.4 miles away
    ESL Federal Credit Union
    0.4 miles away
    ESL Federal Credit Union - Chestnut St.
    0.4 miles away
    ESL Federal Credit Union - Drive Up
    0.4 miles away

    Hospitals

    Highland Hospital
    1.2 miles away
    Rochester Psychiatric Center
    1.9 miles away
    University of Rochester Medical Center
    2.3 miles away
    Wilmot Cancer Institute
    2.4 miles away
    Clinton Crossings
    2.5 miles away

    Pharmacies

    CVS Pharmacy
    0.9 miles away
    New Clinton Pharmacy
    1.2 miles away
    CVS
    2.5 miles away
    UR Medicine Employee Pharmacy
    2.6 miles away
    Walgreens
    3.1 miles away

    Dentists

    East Ave Dentistry
    1.8 miles away
    Dr Violeta Garcia-Lepore
    3.5 miles away
    Pittsford Family Dental
    4.9 miles away
    Dr. Stein Orthodontist
    5.8 miles away
    Lilac Family Dental
    5.9 miles away

    Parks

    Goodwin Park
    0.1 miles away
    Park Avenue
    0.3 miles away
    Scent Garden
    0.4 miles away
    Martin Luther King, Jr. Memorial Park
    0.4 miles away
    Wadsworth Square
    0.4 miles away

    Places of Worship

    Islamic Center of Rochester
    2.5 miles away

    Shopping

    Pittsford Plaza
    4.2 miles away
    Henrietta Plaza
    4.3 miles away
    Win-Jeff Plaza
    4.3 miles away
    Market Square
    4.4 miles away
    The Marketplace Mall
    4.8 miles away

    Culture

    The Lyric Theater
    0.3 miles away
    Eisenhart Auditorium
    0.3 miles away
    Xerox Auditorium
    0.5 miles away
    Geva Theatre Center
    0.5 miles away
    Eastman Theatre
    0.5 miles away

    Restaurants

    Ox & Stone
    0.1 miles away
    Shema Shushi
    0.1 miles away
    Roc City Ramen
    0.2 miles away
    Natural Oasis
    0.2 miles away
    Hogan's Hideaway
    0.2 miles away

    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.


    Google map of Kirkhaven

    Disclaimer

    My Caring Plan is not affiliated with the owner or operator(s) of this facility. The information on this page has not been verified or approved by the owner or operator. The information about this facility has been created to the best of our abilities. If you manage this facility please contact us here to claim this listing.


    Get exact pricing & check availability

    By clicking "Get Exact Costs" you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.



    Senior Housing Articles

    How to pay for assisted living

    Assisted living may be an excellent option for you or a loved one. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks...

    Read More
    Independent Living vs. Assisted Living

    Senior housing can be a tough choice. You’ll want to find the best fit for your current and future needs...

    Read More
    Assisted Living vs. Nursing Homes

    Finding the right senior housing is no easy feat. In particular, it’s challenging to know what your loved one’s needs are now – and what they’ll be in the future...

    Read More