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Kirkhaven
254 Alexander Street, Rochester, NY 14607
For Pricing & Availability
(800) 780-8101To Reach a Resident
(585) 461-1991Estimated Pricing
Price Comparison
Kirkhaven Description
Kirkhaven is a community that offers memory care, nursing care, respite care, skilled nursing and rehabilitation and is located in Rochester, New York. Residents who live at the facility are able to choose from a range of studio and semi-private or share or companion room layouts.
The community has an average rating of 7.2 out of 10 making it the 38th highest rated community in the city out of 57 communities. See more information on reviews.
The Nursing Home at this community has a 3 star rating out of 5 stars from the Centers for Medicare & Medicaid Services. To see more information from CMS you can check out the report here.
To find information about the surrounding area including weather, crime, health facilities, parks, and more you can explore the neighborhood here.
For pricing & availability call (800) 780-8101
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Care Types at Community
This community offers the following types of care
Memory Care
Memory care offers specialized support for seniors with Alzheimer's and dementia, focusing on safety, personalized care, and enhancing life quality.
View other Memory Care communities in Rochester
Nursing Home
Nursing Homes provide a nurturing environment offering round-the-clock care, personalized support, and community activities for seniors needing assistance with daily living.
View other Nursing Home communities in Rochester
Skilled Nursing
Skilled nursing provides 24/7 medical care and support by licensed professionals for seniors needing continuous healthcare assistance.
View other Skilled Nursing communities in Rochester
Review Summary
The following is an AI generated summary of the reviews of the community from across the web.
Negative Reviews:
- Concerns about cleanliness and safety, including the lack of bed rails.
- Reports of poor treatment and lack of communication with families regarding resident status.
- Instances of residents experiencing falls and injuries shortly after admission.
- Complaints about the administration prioritizing policies over patient well-being.
- Issues with lost personal belongings and refusal to reimburse without receipts.
- Low staff levels leading to disappointment in the quality of care.
- Specific cases of medical negligence, including untreated UTIs leading to severe complications.
- Feedback on the necessity of family involvement to ensure proper care.
Positive Reviews:
- High praise for the caring and considerate staff, especially in handling Alzheimer's/Dementia patients.
- Appreciation for the clean, well-run facility and the variety of activities available for residents.
- Positive remarks on the food quality and the overall happiness of residents.
- Gratitude for the friendly and kind treatment of both residents and their family members.
Mixed Reviews:
- Some reviewers acknowledge the facility as a good option for those with limited funds but stress the importance of active family involvement in care.
- While there are instances of negligence, there are also accounts of staff showing compassion and effort in resident care.
Reviews
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Health
Services
Activities
Community Amenities
Room Amenities
Dining
Pet
Information from Centers for Medicare & Medicaid Services
Nursing Home Ratings
Overall rating: 3
Health inspection rating: 3
Staffing rating: 2
Quality measure rating: 4
Long-term quality measure rating:
3
Short-term quality measure rating:
5
Nursing Home Overview
Participation
date: Feb. 20, 1984
Ownership type: Non Profit
Provider
type: Medicare and Medicaid
Nursing home capacity: 147
Total current residents: 102
Facility is located in a hospital: No
Automatic sprinkler system: Yes
Resident and family council: Resident
Facility Incident, Complaints and Fines
Number of
facility
incidents: 1
Number of
substantiated complaints: 0
Number of payment denials: 0
Number of fines: 1
Total cost of fines: $658
The Centers for Medicare & Medicaid Services give each Nursing Home a Star Rating from 1-5 with 5 being the highest.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services gather information about the number of hours of care provided on average to each resident each day by staff as well as the turnover of staff.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around emergency department and hospital visits for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around quality measures for residents of Nursing Homes.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointThe Centers for Medicare & Medicaid Services tracks information around COVID-19 vaccination rates of Nursing Home residents and staff members.
The graph below shows information from this Nursing Home as well as State and National averages over time.
Use the dropdown below to view each data pointHealth and Fire Safety Deficiencies
The Center for Medicare and Medicaid report health and fire safety deficiencies. Some of these deficiencies are more severe than others. The following table shows different levels of severity.
| Scope | |||
|---|---|---|---|
| Severity of Deficiency | Isolated | Pattern | Widespread |
| Immediate jeopardy to resident health or safety | J | K | L |
| Actual harm that is not immediate jeopardy | G | H | I |
| No actual harm with potential for more than minimal harm that is not immediate jeopardy | D | E | F |
| No actual harm with potential for minimal harm | A | B | C |
Fire Safety Deficiencies
| Survey Date | Correction Date | Letter | Category | Description |
|---|---|---|---|---|
| 2023-03-16 | 2023-05-15 | C | Emergency Preparedness Deficiencies | Develop a communication plan. |
| 2023-03-16 | 2023-05-15 | D | Egress Deficiencies | Install emergency lighting that can last at least 1 1/2 hours. |
| 2023-03-16 | 2023-05-15 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2023-03-16 | 2023-05-15 | C | Electrical Deficiencies | Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel. |
| 2023-03-16 | 2023-05-15 | E | Gas, Vacuum, and Electrical Systems Deficiencies | Have generator or other power source capable of supplying service within 10 seconds. |
| 2021-04-02 | 2021-06-01 | D | Egress Deficiencies | Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. |
| 2021-04-02 | 2021-06-01 | D | Smoke Deficiencies | Have approved installation, maintenance and testing program for fire alarm systems. |
| 2021-04-02 | 2021-06-01 | E | Smoke Deficiencies | Ensure smoke barriers are constructed to a 1 hour fire resistance rating. |
| 2021-04-02 | 2021-06-01 | C | Gas, Vacuum, and Electrical Systems Deficiencies | Have a battery powered remote alarm panel in a location accessible by operating personnel. |
| 2019-03-05 | 2019-05-04 | E | Egress Deficiencies | Have corridors or aisles that are unobstructed and are at least 8 feet in width. |
| 2019-03-05 | 2019-05-04 | E | Smoke Deficiencies | Have an enclosure around a vertical opening shaft. |
| 2019-03-05 | 2019-05-04 | F | Smoke Deficiencies | Inspect, test, and maintain automatic sprinkler systems. |
| 2019-03-05 | 2019-05-04 | D | Services Deficiencies | Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions. |
Fines
| Fine Date | Fine Amount |
|---|---|
| 2019-03-05 | $25,344 |
| 2019-03-05 | $25,343 |
| 2022-01-31 | $658 |
What is in the Neighborhood
- The closest city is Rochester which is 1.1 miles away and has a population of 209,802 (small city).
- The average income is $59,296, which is average compared to other zip codes.
- Weather
- High Temperature: 74
- Low Temperature: 27
- Average Temperature: 50.5
- Day Breakdown: The area gets 170 days of rain, 68 days of snow and 125 days of sun
- Precipitation: 2.1 inches a year
- The median age is 31.4 years old, very low compared to other cities.
- 3.47% of the population are Veterans which is a low percentage of Veterans compared to other cities.
- 8.45% of the population are Foreign-born which is a low percentage of Foreign-born compared to other cities.
- The population is 1% American Indian and Alaska Native, 3% Asian, 37% Black or African-American, 15% Hispanic or Latino, and 42% White.
- The crime rate is 10.26 per 100 people which is very high compared to other cities.
- Violent Crime: 2.77 incidents per 100 people
- Property Crime: 6.59 incidents per 100 people
- Drug-Related Crime: 0.1 incidents per 100 people
Click the button above to explore the neighborhood
Supermarkets
Hart's
0.4 miles awayAbundance Food Co-op
0.7 miles awayIndia House
0.9 miles awayHighland Market
1.0 miles awayPrice Rite
1.3 miles awayNone Found
Bus Stations
Megabus pickup-dropoff
0.5 miles awayFlixBus Rochester
0.5 miles awayRTS Broad St. Park and Ride
0.5 miles away314
0.5 miles awayTC- Gate 23
0.8 miles awayBanks
Canadaiguia National Savings Bank
0.2 miles awayChase
0.4 miles awayESL Federal Credit Union
0.4 miles awayESL Federal Credit Union - Chestnut St.
0.4 miles awayESL Federal Credit Union - Drive Up
0.4 miles awayHospitals
Highland Hospital
1.2 miles awayRochester Psychiatric Center
1.9 miles awayUniversity of Rochester Medical Center
2.3 miles awayWilmot Cancer Institute
2.4 miles awayClinton Crossings
2.5 miles awayPharmacies
CVS Pharmacy
0.9 miles awayNew Clinton Pharmacy
1.2 miles awayCVS
2.5 miles awayUR Medicine Employee Pharmacy
2.6 miles awayWalgreens
3.1 miles awayDentists
East Ave Dentistry
1.8 miles awayDr Violeta Garcia-Lepore
3.5 miles awayPittsford Family Dental
4.9 miles awayDr. Stein Orthodontist
5.8 miles awayLilac Family Dental
5.9 miles awayParks
Goodwin Park
0.1 miles awayPark Avenue
0.3 miles awayScent Garden
0.4 miles awayMartin Luther King, Jr. Memorial Park
0.4 miles awayWadsworth Square
0.4 miles awayPlaces of Worship
Islamic Center of Rochester
2.5 miles awayShopping
Pittsford Plaza
4.2 miles awayHenrietta Plaza
4.3 miles awayWin-Jeff Plaza
4.3 miles awayMarket Square
4.4 miles awayThe Marketplace Mall
4.8 miles awayCulture
The Lyric Theater
0.3 miles awayEisenhart Auditorium
0.3 miles awayXerox Auditorium
0.5 miles awayGeva Theatre Center
0.5 miles awayEastman Theatre
0.5 miles awayRestaurants
Ox & Stone
0.1 miles awayShema Shushi
0.1 miles awayRoc City Ramen
0.2 miles awayNatural Oasis
0.2 miles awayHogan's Hideaway
0.2 miles awayGet exact pricing & check availability
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