Kingswood Place

Positive Reviews:

• New management team has been mentioned positively.
• Many families have had smooth transitions moving their loved ones into the facility, noting the thoughtful welcome gifts and the attention to detail.
• Residents and their families appreciate the great staff, excellent food, and the beautifully updated facilities.
• Staff members, including caregivers and the activities director, are praised for their dedication, creativity, and the positive environment they create.
• Some reviews highlight the cleanliness of the facility, the orderly environment, and the exceptional care and support provided by the staff.
• Several reviewers expressed their satisfaction with the community, noting that their loved ones are happy and well-cared for.

Negative Reviews:

• Some reviews criticize the facility for a high turnover rate and allege issues with staff competency and theft.
• Concerns have been raised about the lack of upfront discussion regarding the cost of care, which can escalate unexpectedly.
• Complaints about the quality of food, with some suggesting it lacks variety and quality.
• There are mentions of poor communication between staff and management, and some feel that the management prioritizes appearances over resident care.
• A few reviews express dissatisfaction with the overall experience, suggesting that the care provided does not justify the cost.

Mixed Reviews:

• While some reviews are highly critical of the facility's management and staff, others praise the team for their hard work and dedication.
• The quality of food and activities offered receives both praise and criticism, depending on the reviewer's experience.
• The cleanliness and upkeep of the facility are generally viewed positively, though this does not mitigate the concerns raised in some negative reviews.