Kingston Manor Personal Care Center

Positive Reviews:

• Some reviewers have praised the staff for their hard work, perseverance, and kindness, especially during difficult times.
• Facilities like Kingston Manor and Serenity Care have been commended for their cleanliness, beautiful upkeep, and the professional, caring nature of their staff.
• There are mentions of the administration being hands-on and caring, with efforts to expedite admission processes and ensure the comfort and happiness of the residents.
• Recent renovations and new ownership have been highlighted as positive changes, improving the overall environment and quality of care.

Negative Reviews:

• Several reviews criticize the facility for poor hygiene, neglect, and medical negligence, including not administering medication correctly and ignoring health concerns.
• There are allegations of resident abuse, unexplained injuries, and a lack of proper care and attention to residents' needs.
• Complaints about the facility being dirty, serving expired food, and having a bed bug problem have been raised.
• Some reviewers have expressed dissatisfaction with the management and staff, describing them as ignorant, rude, and underqualified.
• There are concerns about the lack of activities for residents, inadequate staffing, and a focus on profit over resident care.

Overall:

The reviews for Kingston Manor and similar facilities are mixed, with some highlighting the dedication and care of the staff and others raising serious concerns about neglect, hygiene, and management practices. Prospective residents and their families are advised to consider these reviews carefully and conduct their own research or visits to make an informed decision.