Kingston Care Center Of Sylvania

The reviews for this senior living facility are mixed, with some highlighting excellent care and others expressing serious concerns. One review praises the facility for taking excellent care of a family member, noting the high standard of patient care and the compassionate, thorough, and skilled care received. Another positive review commends the facility for its cleanliness, attentive nursing staff, and the quality of therapy provided, recommending it for rehabilitation or skilled nursing needs.

However, several reviews raise significant issues. Concerns include a lack of responsiveness to patients' needs, with reports of long wait times for assistance and neglectful treatment leading to discomfort and injury. There are also complaints about the facility's cleanliness and the professionalism of the staff, with one review mentioning a protest by healthcare workers on social media that compromised patient privacy. Additionally, there are reports of personal belongings being stolen and a general lack of communication and documentation regarding patient care.

While some reviews highlight the effectiveness of the physical and occupational therapy received, indicating that the therapy staff is encouraging and improves patients' conditions, the overall sentiment is marred by reports of poor nursing care, inadequate response to patient needs, and a lack of compassion and professionalism from some staff members. The facility's reputation is further challenged by accounts of severe neglect and abuse, with one review explicitly stating that the treatment of the elderly is horrendous.

In summary, while there are instances of positive experiences, particularly related to therapy and some aspects of care, the facility faces significant criticism regarding the quality of nursing care, staff responsiveness, and overall patient treatment and facility management.