Kindred Hospital North Florida

Many reviews highlight the exceptional care and personalized attention received at Kindred Hospital, praising the dedication and professionalism of the staff across various departments. Patients and their families have expressed gratitude for the comprehensive support from doctors, nurses, physical and occupational therapists, and case managers, which significantly contributed to their recovery and rehabilitation.

However, some reviews raise concerns about the facility, including issues with visitation policies, outdated equipment, maintenance problems, and instances of perceived inadequate care. These negative experiences mention concerns about cleanliness, staff communication, and the quality of patient care, which contrast sharply with the positive feedback.

Despite these criticisms, many testimonials commend the facility for its clean environment, effective rehabilitation programs, and the compassionate care provided by the staff. The acute rehab unit (ARU) receives special mention for its fabulous service, with specific staff members being acknowledged for their hard work and dedication.

Unfortunately, there are also serious complaints regarding patient treatment and allegations of neglect, which have deeply affected some families. These include reports of infections, inadequate care, and issues related to patient dignity and respect.

On a positive note, employees and family members alike have shared stories of remarkable recoveries and the hospital's role in providing a nurturing environment for both physical and emotional healing. The efforts of the physical therapy department, in particular, have been highlighted as a key factor in patients' rehabilitation journeys.

In summary, while Kindred Hospital has been a source of hope and healing for many, it is clear that there are areas in need of improvement to ensure all patients receive the high-quality care they deserve.