Keystone Commons

Positive Reviews:

• Keystone offers a serene and beautiful environment, resembling country living while being close to essential amenities. The staff is friendly and the facility feels homey.
• COVID vaccinations were smoothly administered to residents, with follow-up vaccinations and care provided efficiently.
• Residents' families appreciate the communicative, supportive, and caring staff. The facility is well-staffed and responsive.
• Former employees praise the facility for its cleanliness, organization, and the genuine care provided by the staff.
• The memory care unit is highly regarded for engaging residents in activities and providing exceptional care, making it a positive environment for those with dementia or Alzheimer's.
• Keystone is likened to a high-class hotel for its maintenance, welcoming staff, and friendliness.
• Residents enjoy good food, a variety of activities, cleanliness, helpful staff, and spacious rooms with many layout options.
• The attentive staff is praised for their care and adaptability to residents' changing needs and moods.
• The transition to the memory care unit is made positive by the exceptional hands-on care and the variety of daily activities offered to residents.
• The staff's helpfulness during the transition of new residents is highlighted, making the process easier for both the residents and their families.

Negative Review:

• One review expresses frustration with the handling of medication for a resident, citing lack of communication and accountability from the facility. The reviewer would not recommend Keystone based on their experience.