Kerner Ridge Assisted Living

Positive Reviews:

• Many reviewers have praised Kerner Ridge for its kind and helpful staff, who go above and beyond to keep families informed and make residents feel safe and cared for.
• Several employees, including CNAs, have expressed their love for working at Kerner Ridge, highlighting the friendly atmosphere and great work environment.
• The facility is consistently described as clean and odor-free, with a professional and accommodating staff ready to address any concerns.
• Visitors and family members have noted the clean areas, comfortable residents, and the ease of the check-in/check-out process.
• The care team is commended for providing an outstanding quality of life for residents, with a special mention of the memory care unit's beautiful and engaging atmosphere.

Negative Reviews:

• One review mentioned the facility being understaffed relative to the number of residents, leading to a significant error where the wrong medication was given.
• Another review, while generally positive about the facility and staff, noted occasional lapses in the level of hygiene care provided.

General Feedback:

• Facility tours and visits have been very positive, with staff like Taylor being noted for their knowledge and helpfulness.
• The facility is often described as a good home for residents, with a clean environment and a friendly, professional staff.
• One family, transitioning from in-home care to the facility due to memory loss, found the staff helpful and responsive, though they noted some adjustments in care levels.