Kenosha Place Assisted Living

Kenosha Place Memory Care has received a variety of reviews from residents' families, highlighting both positive experiences and areas of concern. Many reviewers praise the facility for its cleanliness, well-maintained environment, and the caring nature of the staff. Specific staff members have been mentioned for their exceptional support and dedication to the residents' well-being. The facility's design, including large windows, skylights, and welcoming public areas, has been noted for creating a warm atmosphere.

Families have expressed gratitude for the attentive and kind treatment their loved ones receive, mentioning that residents seem content and well-cared for. The staff's efforts to keep families informed and their responsiveness to questions are appreciated. Activities such as meals at "the restaurant" and social gatherings are highlighted as positive aspects of the community life at Kenosha Place.

However, there are concerns regarding the facility's ability to handle residents with advanced stages of Alzheimer's. One review details a negative experience where the facility was reportedly unable to manage a resident's needs, leading to a request for the resident's removal after a short stay. This review also raises issues about communication and care quality, including an unreported hospital visit and physical signs of possible neglect.

Despite these concerns, other reviews express deep gratitude for the care provided, especially during challenging times such as the COVID-19 pandemic. The efforts of the administrator and staff to create a safe and comforting environment have not gone unnoticed. Some reviews specifically mention the facility's success in hosting events for residents and families, contributing to a sense of community.

While most feedback is positive, highlighting the facility's cleanliness, friendly staff, and quality care, the negative experiences shared by some families suggest areas for improvement, particularly in handling residents with more severe cognitive impairments and in communication with families.