Kendal at Longwood

Kendal-Crosslands Communities has received a variety of reviews highlighting the positive aspects and a few concerns from visitors and family members of residents. Many appreciate the community for its warm, inviting atmosphere, beautiful gardens, and scenic dining areas. The range of services, attentive staff, and quality of care are frequently praised. The community is noted for its modernized cottages and apartments, extensive grounds, and diverse range of activities including classes, sports, and cultural outings.

It is described as a continuum of care community, embracing Quaker values, which many find to be a comfortable and dignified environment. The community's efforts to maintain a balance in their marketing approach, staying in touch without being intrusive, have been well-received. While some parts of the facility are not brand new, upgrades and maintenance efforts are evident, ensuring it remains appealing.

Concerns were raised about the size of the rooms in some areas and the cost, with one review expressing dissatisfaction with the perceived focus on financial aspects over care. However, these views are not universally shared, with many reviewers expressing satisfaction with the living spaces, amenities, and the overall environment.

The community's reputation for providing a high level of care, including assisted living and nursing home services, has been a comfort to families, especially during difficult times. The staff's friendliness and professionalism, along with the well-maintained facilities and grounds, contribute to a positive overall experience for many residents and their families.