Kempton of Charleston

Positive Reviews:

• Skilled nursing at The Kempton received high praise for their knowledgeable, skilled, kind, and attentive caregivers, with a special mention of their expertise in wound care.
• Many reviewers highlighted the cleanliness, beauty, and bright light of the facility, along with the fabulous and friendly staff across all departments.
• The Memory Care unit was commended for its lovely environment, beautifully appointed common areas, and specially trained staff who are patient, kind, and helpful.
• Residents in Assisted Living were treated exceptionally well, with one family noting the lovely, sunny two-bedroom apartment and the helpfulness of caregivers.
• The dining area and meals received positive feedback, with one review mentioning the drop-dead gorgeous dining room and great food.

Negative Reviews:

• One review expressed dissatisfaction with the Memory Care at Kempton, citing issues with cleanliness, food quality, lack of attention, and insufficiently trained staff.
• Concerns were raised about the management's focus on the bottom line rather than the care of memory care residents, describing the facility's appeal as "smoke and mirrors."

Mixed Feedback:

• While most reviews praised the facility and staff, contrasting experiences in the Memory Care unit highlight the importance of personal visits and assessments to ensure the right fit for loved ones.