Kemper House Strongsville

Many families and individuals have shared their experiences with Kemper House, highlighting the facility's caring environment, compassionate staff, and personalized attention to residents, especially those suffering from dementia and Alzheimer's. Positive reviews often mention the facility's cleanliness, the quality of food, and the homelike atmosphere of the rooms. Staff members, including nurses, caregivers, administration, maintenance, and life enrichment teams, are praised for their dedication, kindness, and the ability to incorporate residents' hobbies and interests into daily care.

However, there are also critical reviews that raise concerns about the workplace environment for employees, management practices, and the overall quality of care. Some reviews mention issues such as infestations, inadequate staffing, and a lack of professionalism and communication. These negative experiences contrast sharply with the positive feedback, suggesting a need for potential improvements in certain areas.

Despite the criticisms, many reviewers express gratitude for the care their loved ones received, describing Kemper House as a family-oriented place that provides peace of mind to families. The facility is often recommended for those seeking care for family members with dementia or Alzheimer's. Some reviews specifically thank the staff for their exceptional care and support, even in challenging times such as during the COVID-19 pandemic.

In summary, while Kemper House receives a lot of praise for its care and environment, there are also significant concerns that potential residents and employees should consider. The experiences shared by families and former staff members offer valuable insights into the facility's operations, care quality, and workplace culture.