Kelley Place

Visitors and family members have shared their experiences and opinions about the senior living facilities, highlighting both positive and negative aspects.

• Many reviews praise the care and attention given to residents, mentioning that staff, including nurses and directors, are friendly, helpful, and caring.
• The facilities, including Madison Heights and Kelly Place, are described as beautiful, well-kept, and clean, creating a pleasant living environment for the residents.
• Several reviewers appreciate the efforts made to keep families connected during COVID-19, with one facility opening up for visits with proper precautions before others.
• Food quality and the variety of activities available for residents are mentioned positively, contributing to the overall satisfaction with the living experience.
• However, there are concerns regarding the treatment of employees by directors, with one review detailing issues such as poor resident monitoring, inadequate interaction with residents, and inconsistencies in staff behavior and meal schedules.
• One negative review mentions an employee spreading rumors, indicating potential issues with staff professionalism.
• Despite some criticisms, the overall sentiment is positive, with many reviewers recommending the facilities to others for their loved ones.

It's clear from the reviews that while there are areas for improvement, many families and residents have had wonderful experiences, feeling safe and well-cared for in these senior living communities.