Kaiser Rehabilitation Center

Positive Reviews:

• Many reviewers praised the amazing nurses, doctors, and rehab staff, highlighting their professionalism and kindness.
• Several patients had excellent experiences with the rehabilitation services, noting significant improvements in their conditions.
• The food received compliments for its quality.
• Occupational therapists and physical therapists were specifically mentioned for their exceptional care and ability to adapt sessions to patients' needs.
• Some reviewers shared heartfelt stories of how the staff went above and beyond, creating strong bonds and providing comfort during difficult times.

Negative Reviews:

• Navigation within the facility was criticized, with one visitor finding the elevators confusing and ending up in the basement.
• Communication issues were a common complaint, with some reviewers feeling that they couldn't get direct answers from the staff.
• There were instances of perceived rudeness and unprofessional behavior from some staff members.
• Several reviewers expressed frustration with the admissions process for rehab, citing denials and lack of personal evaluation as major concerns.
• Concerns were raised about patient safety and hygiene, particularly regarding COVID-19 protocols and the handling of personal health issues.
• Some patients felt rushed out of the facility before they were fully rehabilitated.

Mixed Reviews:

• While many reviews highlighted the exceptional care and dedication of the staff, others pointed out significant areas for improvement, especially in communication and patient evaluation processes.
• The quality of care seemed to vary significantly between departments and individual staff members.