Kaaterskill Care Skilled Nursing and Rehab

Summary of Reviews:

• Some families have reported dissatisfaction with the level of care and communication at Greene Meadows Nursing And Rehab Center, citing issues such as difficulty in contacting loved ones, billing problems, and concerns over personal belongings not being returned.
• Kaaterskill Care Skilled Nursing and Rehab received positive feedback for its cleanliness, kind staff, and engaging programs such as music for residents.
• Concerns were raised about another facility across from Greene Meadows, described as apathetic and sloppy, with reports of poor living conditions, missing personal items, and inadequate medical explanations provided to residents.
• Feedback on the rehab unit at one facility was positive, highlighting great staff and encouragement for residents to participate in activities, despite the facility's need for renovation.
• Visitors to Kaaterskill have expressed concerns over hygiene, lack of staff, and inadequate care, fearing retaliation if complaints are made.
• Alarming reports include a resident suffering a major heart attack without prompt attention from the facility, leading to a family's distress and call for the facility's closure.
• Complaints about nursing care include reports of bed sores due to neglect and recommendations to seek second opinions from doctors.
• Criticisms of another facility mention poor hygiene, lack of medical attention, and inadequately trained nurses, with some calling for its closure despite a good physical therapy department.
• Changes in ownership and staffing at Kaaterskill have led to concerns over declining care standards, including reports of mice and staff shortages.
• However, some families have praised Kaaterskill Care for exceptional staff and care, highlighting positive changes and rehabilitation success stories.
• Negative feedback about another facility focused on poor food quality, indifferent staff, and an unpleasant atmosphere, though the recreation program was noted as a positive aspect.