Journey Senior Living Of Ankeny

Reviews of senior living facilities highlight a range of experiences, from concerns about staffing and care to praise for the community atmosphere and activities. Some reviewers express frustration with understaffing leading to unmet care promises, particularly on weekends, and issues with medical care responsiveness. The importance of frequent visits to loved ones and thorough vetting of facilities, including staffing levels and resident satisfaction, is emphasized.

On the positive side, many reviewers note excellent care, engaging activities, and comfortable living conditions. Facilities are described as clean, with helpful staff and a variety of room options. Activities such as physical therapy, gardening, and social events are appreciated, contributing to a vibrant community life. The quality of meals and the availability of dining services receive particular praise.

However, concerns are raised about the cost of care, with some reviewers finding the fees for additional services high or increasing significantly. Communication with management and the executive team is cited as a challenge in some cases, affecting overall satisfaction.

Despite these concerns, many families report a high level of comfort and satisfaction with their choice of senior living, citing friendly and attentive staff, a variety of amenities, and a welcoming community atmosphere. The importance of location, the quality of facilities, and the responsiveness to medical needs are highlighted as key factors in their positive experiences.

Overall, while some reviews point to areas for improvement, particularly in staffing and communication, the majority of feedback is positive, with families and residents appreciating the supportive and engaging environment of their chosen senior living communities.