John Knox Village Med Center

Summary of Reviews:

• Several reviews report neglect, inadequate care, and issues with medication and personal belongings security. One reviewer mentioned their mother's health deteriorated due to neglect and improper medication management.
• Complaints about the facility being understaffed, especially on weekends, leading to delayed care and medication distribution. The physical environment and amenities are described as outdated and in need of refurbishment.
• Some positive aspects mentioned include a good physical therapy staff and occasional engaging activities like a fashion show. However, these positives are overshadowed by the overall negative experiences related to care and facility management.
• Issues with room sharing and noise disturbances affecting rest and recovery. Meals are criticized for being unvaried and not meeting dietary needs, with one individual leaving the facility anemic.
• Despite some negative experiences, there are positive reviews highlighting attentive care, clean rooms, and enjoyable food and activities. One reviewer praised the facility for its attentive staff and good physical therapy, noting cognitive improvements in their father.
• Facility security and resident engagement in activities are viewed positively, but parking and mobility support for less mobile residents are areas of concern.
• Overall, experiences vary widely, with some residents and their families expressing satisfaction with the care and environment, while others report significant issues with staff competence, facility conditions, and resident treatment.