Jerusalem Star Ii

Summary of Reviews:

• Several reviewers expressed dissatisfaction with the care provided, citing instances of neglect, poor communication, and lack of proper care for residents with specific health conditions such as Dementia/Alzheimer's. Concerns were raised about the facility's environment, including inadequate temperature control and unqualified staff.
• On the other hand, many reviewers had positive experiences, praising the facility for its attentive and caring staff, cozy and safe environment, and the improvement in their loved ones' health and well-being. The facility was commended for its efforts during the Covid pandemic and for providing a comfortable and engaging living space for residents.
• Some reviewers highlighted the facility's ability to cater to a wide range of needs, including physical therapy and emotional support, which contributed to significant improvements in residents' conditions.
• There were mentions of the facility's welcoming atmosphere, with organized and tidy common areas, and activities such as holiday parties and music, which added to the quality of life for the residents.
• While some reviewers recommended the facility based on their positive experiences, others advised caution and thorough research before choosing it for their loved ones, especially those with more severe health conditions.

Overall, the reviews present a mixed picture, with some families experiencing excellent care and others facing serious concerns. Prospective clients are advised to consider both the positive and negative feedback and to conduct thorough due diligence.