Jefferson Healthcare Center

The reviews for this facility are overwhelmingly negative, with numerous reports of understaffing, neglect, and unsanitary conditions. Several reviewers, including former employees, describe situations where the care provided was insufficient due to the high patient-to-staff ratio, leading to many residents not receiving proper care. Complaints include patients being left unattended, inadequate response to medical needs, and a general lack of compassion from the staff.

There are also multiple accounts of the facility being dirty and unsanitary, with mentions of roaches and even a rat infestation. Personal belongings of the residents were reported stolen or lost, further indicating a lack of respect and care for the individuals in this facility. Some reviews mention specific incidents where residents were put in danger or neglected, leading to hospitalizations or, in one case, a resident passing away shortly after admission.

However, amidst the negative feedback, there are a few positive comments. One reviewer praised a staff member for providing exceptional care during physical therapy treatment, highlighting the difference that compassionate care can make. Another review appreciated the kindness and professionalism of the CNAs and the effort of an assistant administrator to ensure quality care.

Overall, the consensus suggests that this facility fails to provide a safe, clean, and caring environment for its residents. Many reviewers urge others to seek alternative care options for their loved ones, with some having taken steps to report the facility to state officials due to the severity of their concerns.