Jacksonville Nursing And Rehab Center

The reviews for the nursing home facility in question present a mixed picture, with some reviewers expressing serious concerns about cleanliness, staff behavior, and resident care, while others praise the facility for its attentive staff, effective rehabilitation services, and overall cleanliness.

• Several reviewers have raised alarming issues about roach infestations, with reports of residents being crawled over by roaches during their sleep. Concerns about cleanliness and neglect were also mentioned, including unattended residents, soiled bedding, and a general lack of hygiene.
• On the other hand, many reviewers have had positive experiences, highlighting the caring and compassionate nature of the staff, the effectiveness of the rehabilitation department, and the facility's overall cleanliness. The staff's attentiveness to residents' needs, including regular check-ups and maintenance of hygiene, was particularly commended.
• Some reviews mention specific staff members by their first names, praising them for going out of their way to assist residents and ensure their comfort. The rehabilitation services received high marks for helping residents regain their independence.
• However, there are also reports of administrative issues, including difficulties in communication with the facility's management, billing problems, and concerns about the facility's leadership and accountability.
• Despite the positive reviews, the negative experiences shared by some reviewers, including allegations of neglect, unprofessional behavior from staff, and a lack of proper medical care, raise serious concerns about the facility's standards of care.

In summary, while some residents and their families have had positive experiences with the facility, praising its staff and services, there are significant concerns about cleanliness, pest control, and resident care that potential clients should consider.