Jackson Oaks Senior Living

Reviews of Jackson Oaks reveal a mixed bag of experiences from residents, their families, and staff. Some express great satisfaction, highlighting the caring facility, active community, excellent food, and a family-like atmosphere among staff and residents. Positive remarks also commend the new management for their professionalism and dedication to quality care, describing the environment as having a wonderful hometown feel.

However, several reviews raise serious concerns about the facility. Issues cited include persistent problems with hot water and heating, poor quality of food, cleanliness of dishes and utensils, and inadequate trash pickup. There are alarming reports of medication mismanagement and neglect, with one review mentioning a med tech attempting to administer the wrong medication. Complaints about the facility's infrastructure, such as the lack of a generator for power outages, and high staff turnover further contribute to the negative feedback. Some reviewers describe the management as unresponsive and accuse them of prioritizing sales over resident care.

While some employees and residents describe Jackson Oaks as a loving and supportive community, others depict it as a place struggling with operational and care quality issues. The contrast in experiences suggests that while some find Jackson Oaks to be a positive environment, there are significant areas that require attention and improvement.